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Indian software company Zoho Corporation has invested Rs. 70 crore in the Open Network for Digital Commerce. This step aims to make digital commerce in India simple and helpful for small businesses.
The ONDC network, unlike normal online shopping platforms, does not lock sellers into one app. It lets buyers and sellers connect through many apps. This helps MSMEs' e-commerce businesses sell products without depending on big platforms.
Zoho has already been working with the ONDC network. It provides tools like Zoho Books, Zoho Inventory, and Zoho Commerce. These tools help small businesses handle daily work. They can manage bills, check stock, and sell products online. This ONDC investment will help more businesses use these tools.
The ONDC network started in 2021 to make online selling open for everyone. It is now active in more than 616 cities. It has over 7.64 lakh sellers and service providers. In FY26, it handled 21.8 crore transactions. This shows that digital commerce in India is growing fast.
At the same time, some retail orders have slowed down. Orders dropped from 6.5 million in October 2024 to about 4.6 million in February 2025. Some apps reduced discounts after incentives were cut. Apps like Paytm, Magicpin, and Ola made these changes. Even then, the focus stays on steady and long-term growth.
This move also supports sovereign tech infrastructure. It means building systems inside the country. It reduces dependence on foreign platforms and supports local businesses.
The ONDC network is also growing in delivery services. Companies like Delhivery, Shadowfax, and Porter help deliver orders. This makes the system smooth and fast.
Small shop owners are getting more chances through the ONDC network. Programs like DigiDukaan have helped many kirana stores go online. Farmers and local sellers are also getting more orders now.
The Zoho ONDC investment shows strong support for digital commerce in India. It helps MSMEs ' e-commerce grow in a simple and open system. This step can help build a strong and independent digital future for India.
Also Read: How Emerging Markets Can Attract More AI Investment in 2026
