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Salesforce has reportedly carried out another round of layoffs across multiple teams as it expands investments in artificial intelligence. The move reflects a broader trend among technology companies that are restructuring operations and prioritizing AI-driven efficiency, automation, and productivity initiatives. Many companies are investing heavily in AI tools and software designed to automate tasks.
According to a Business Insider report, the latest round of layoffs affected staff involved with Agentforce, the company’s AI-powered product, as well as teams working on Mulesoft. This is the company’s IT integration platform and Marketing Cloud software. The company eliminated fewer than 1,000 jobs in January this year.
A regulatory filing in California, known as a WARN notice, listed 86 Salesforce job cuts across sales, general administration, and technology and product roles. Roles in Washington state and outside the US were also impacted, the report mentioned.
Salesforce has also been facing growing concerns that advanced AI systems and digital agents could reduce the need for some traditional software products, including customer relationship management (CRM) tools, which have long been the company’s core business.
To stay competitive, Salesforce has been developing its own AI offerings. One of its biggest bets is Agentforce. However, earlier reports suggested that customer adoption of Agentforce was slower than expected and that some of its capabilities did not fully match the demos the company showed.
In May, the company reported that Agentforce had surpassed $1 billion in annualized revenue.
Also Read: Cloud Layoffs Hit Google as Tech Giants Redirect Billions Toward AI
Artificial intelligence has become the leading reason employers cite for job cuts in the United States. The AI-related layoffs in the first five months of 2026 have already surpassed the combined total recorded in 2024 and 2025, according to data from Challenger, Gray & Christmas. According to the report, artificial intelligence accounted for nearly 40% of all announced job cuts in May, up sharply from 7% in January.
Salesforce's reported layoffs reflect a larger transformation underway across the technology sector. As AI becomes central to business operations, companies are reassessing workforce structures, balancing cost efficiency with innovation while preparing for a future increasingly shaped by intelligent automation.
