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With rising digital fraud, stolen phones, and misuse of mobile identity, the Indian government has introduced a powerful solution: the Sanchar Saathi App.
Developed by the Department of Telecommunications (DoT), this platform helps citizens secure their mobile devices, report scams, verify phone authenticity, block lost devices, and check all SIMs registered under their name.
As mobile connectivity continues to expand across India, Sanchar Saathi ensures safer communication and empowers users to take control of their digital security.
Mobile phones are now an integral part of our everyday lives. From banking, communication to digital identity, smartphones are an inseparable part of human life. Ensuring device security has now become more crucial than ever. Fraud calls, phishing links, stolen phones, and unauthorized SIM registrations raise concerns for millions of users in India.
To handle this issue, the Department of Telecommunications (DoT) introduced the Sanchar Saathi App, a unified mobile security platform that empowers citizens to safeguard their devices and mobile identities.
The app brings together essential tools such as fraud reporting, IMEI verification, SIM monitoring, and lost-device blocking, which makes it one of the safest telecom initiatives in the country. Whether you’re a student, professional, or someone who depends heavily on your smartphone, Sanchar Saathi provides peace of mind by helping you stay protected against digital threats.
The Sanchar Saathi App is basically a government-backed security platform that enables citizens to manage and protect their mobile connections. It comes with multiple safety modules, including:
CEIR (Central Equipment Identity Register), which is for blocking and tracking lost phones.
TAFCOP is used to check the number of SIM cards issued in your name.
Chakshu will report scam calls, fraudulent WhatsApp messages, and phishing SMS.
Device IMEI Checker is designed to verify whether a handset is genuine or not.
The app's design ensures transparency and gives users greater control over their identity. If a scammer uses someone’s ID to obtain SIM cards or attempts fraud through unknown numbers, Sanchar Saathi makes detection easy.
For people buying secondhand phones, the IMEI checker helps confirm whether a device is safe. With smartphone theft and OTP fraud on the rise, the Sanchar Saathi app is one of the most essential consumer-protection tools available today.
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Now, if there is confusion, why use the Sanchar Saathi app when mobile operators offer basic security features? That’s a valid question indeed. Sanchar Saathi goes a step beyond basic security features and provides direct access to government-level tracking tools. Here’s why the app is handy:
One of the biggest advantages of Sanchar Saathi is the Chakshu feature. This app doesn’t ignore suspicious calls or SMS. Instead, users can instantly report fake banking messages, KYC scams, impersonation attempts, WhatsApp fraud, and Phishing links. These reports help authorities block scam networks and alert telecom operators.
The next feature is CEIR. The Sanchar Saathi offers CEIR to block a phone’s IMEI and mark it as unusable. These reports will help locate thieves and increase the chances of device recovery.
A lot of users are still unaware that scammers often use stolen IDs to issue new SIMs. The TAFCOP feature in the Sanchar Saathi app shows all SIMs registered under your name and lets you report any you don’t recognize.
Before buying a phone for multiple users, they can verify that it is genuine, safe, and not blacklisted. This protects people from unknowingly purchasing stolen devices.
Finally, the app centralizes everything. From fraud reporting and SIM checking to device blocking, Sanchar Saathi makes mobile security accessible even to first-time smartphone users.
If you are trying to start your journey with Sanchar Saathi, here’s a simple step-by-step guide:
The first step is to install and set up the app. To do that, one should go to the Google Play Store or the Apple App Store and download the Sanchar Saathi App. After the download, log in using your mobile number and complete the OTP verification.
After logging in, you’ll see all major features, like CEIR, TAFCOP, Chakshu, and IMEI Verification. Each service has a clear description and instructions.
Next, you have to tap on ‘Know Your Mobile Connections’ to view all registered numbers. If you find unknown ones, mark them for review.
Users can select ‘Block Stolen/Lost Phone,’ enter their IMEI, upload ID proof, and submit the request. Your device will be blocked across all networks.
Verifying your phone’s IMEI is important and users can easily do that while purchasing a device. When purchasing a device, enter the IMEI number in the Sanchar Saathi app to get all the information.
For suspicious calls and messages, the app has its Chakshu feature. Users can easily report the numbers for further investigation.
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Indeed, it’s worth trying. If you rely heavily on your smartphone for payments, messaging, banking, or work, the Sanchar Saathi app is essential. With the app installed and properly set up, you can have your personal information and sensitive data safe. The app will prevent scammers from accessing your device and protect you from fraud.
Even if you use the app occasionally, you still should have it for verifying devices or checking SIMs. In crucial times, Sanchar Saathi may save you from financial losses.
Does Sanchar Saathi work even if my phone is switched off?
Ans: In the event of a lost or stolen mobile device, you can use a different device to 'block' the device's IMEI (a unique identifier for mobile devices). This means that once blocked, the device cannot be used on any network, even if it is turned on with a different SIM card.
Can I unblock my phone after finding it?
Ans: The application also allows you to submit an "Unblock Request" to restore the device's everyday network use once it has been recovered.
Does Sanchar Saathi store my personal data?
Ans: The information collected by the application is used only to verify and prevent fraud. The application adheres to the Department of Telecommunications (DOT) guidelines for data protection and does not misuse an individual's personal information.
Is the helpful app for people who don’t buy second-hand phones?
Ans: Certainly. The application helps you check SIM misuse, report scams, and instantly block your phone if it gets lost or stolen, even if you never buy any second-hand devices.
Can I report WhatsApp or social media scams through Sanchar Saathi?
Ans: Yes. The Chakshu function can receive reports on fraudulent calls, SMS, and message-based scams originating from apps such as WhatsApp or Telegram.
