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Amdocs Limited functions as a global telecommunications company which powers the digital world through its services that enable telecom companies and media organizations and digital businesses to change their customer interaction methods.
It uses artificial intelligence-based solutions together with its 5G cloud-native network capabilities to reduce operational challenges while helping service providers create customized digital services which enhance customer experience and support business growth in today's digital economy.
Amdocs operates as the hidden force that drives digital experiences across the globe. The company provides cloud solutions together with artificial intelligence solutions and network automation tools which enable major telecom and media and digital enterprises to operate their systems without interruptions. Amdocs transform complex systems into user-friendly digital experiences which extend from customer journeys through network operations to billing processes.
It empowers providers to change their business operations and product development processes and customer service methods through its advanced AI systems and 5G-ready networking solutions and its extensive cloud technology partnerships. The company develops connected life solutions for future digital interactions through its commitment to creative work which delivers meaningful outcomes.
Amdocs offers products and platforms such as amAIz Suite, Customer Experience Suite, Subscription Marketplace, ConnectX, AI & Data Platform, IoT, Monetization, and Cloud Management. The company also provides services, including Amdocs Studios, digital engineering, cloud operations and implementation, mobile network, and content management.
Amdocs generates its revenue through multiple sources which include long-term managed services and software licenses and subscriptions and implementation and integration services and digital and cloud solutions that help Communications and Media companies expand their operations to deliver better products and services to their clients.
Client Segments: Telecom operators, media companies, entertainment providers, financial services firms, automotive connectivity platforms, and large digital enterprises.
Target Organizations: Service providers seeking cloud-native BSS/OSS, AI/GenAI automation, network transformation, customer experience platforms, and large-scale digital modernization.
Target Geography: Global presence across North America, Europe, Asia-Pacific, Latin America, and the Middle East, serving multinational carriers and digital enterprises.
Client Segments: Telecom retailers, digital service providers, customer experience teams, mobile app providers, and partner ecosystems that leverage Amdocs platforms to serve end-users.
Target Organizations: Enterprises aiming to enhance consumer-facing journeys through personalized plans, seamless billing, self-service apps, digital care, and AI-driven recommendations powered by Amdocs solutions.
End Consumers: Mobile subscribers, broadband users, streaming customers, and digital service users benefiting indirectly from more personalized, reliable, and seamless experiences built on Amdocs technology.
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