Gaurav Agarwal Is Building Enterprise-Grade AI for the People Big Tech Usually Leaves Behind

Gaurav Agarwal
Written By:
Arundhati Kumar
Published on
Updated on

The AI technologist behind Unlimitr is taking the kind of intelligence once reserved for massive organizations and rebuilding it for health coaches, immigrant families, and everyday users who need something more personal

Gaurav Agarwal has spent much of his career working on systems most people never see. He built inside large organizations, across banking, enterprise consulting, and later at Google, where he worked on AI systems tied to finance, procurement, and payroll at serious scale. But the question that changed his direction was not about what AI could do for one of the world’s biggest companies. It was about who still did not have access to that level of intelligence.

“If this architecture can transform how a huge company operates,” Agarwal says, “why should it stop there? Why should that kind of intelligence be reserved for the few?”

That question now sits at the center of his work as an AI technologist and as the force behind Unlimitr, the health and wellness platform he co-founded after a problem inside his own family exposed a much larger gap in the market. His story moves through enterprise AI, immigrant life, health access, and product design, but the thread running through all of it is consistent. He builds systems meant to make something powerful usable for people who are usually overlooked.

Before Google, Agarwal spent seven years at Deloitte as a Manager, where he led SAP implementations for some of the world's most complex organizations — including the world's largest independent petroleum refiner, NBCU, and major Fortune-class food and telecom companies across the United States. His work during this period placed him among a small tier of enterprise architects trusted with mission-critical infrastructure at global scale.

That path gave him scale, discipline, and a close view of how large systems actually function. Then came Google, where his work moved into an even more consequential lane. As a Senior Business Solution Architect, he built the integration of real-time machine learning into Google's core financial infrastructure. His work was formally recognized by Google's engineering leadership as groundbreaking and as establishing a new benchmark for enterprise AI within Fortune 100 organizations.  

He also designed an AI-driven procurement system his colleagues described as revolutionary and redesigned international payroll infrastructure covering a significant portion of Google’s global workforce. The company formally designated him a Subject Matter Expert across Google’s Finance, Payroll, and AI verticals. The role placed him among a select cohort of experts tasked with evaluating emerging technology ventures on behalf of one of the world's most recognized technology companies

“I learned that AI is most powerful when it is not treated like a novelty,” Agarwal says. “It becomes transformative when it is embedded into the operating system of how work actually gets done.”

That insight might have kept him in enterprise technology for the rest of his career. Instead, it pushed him somewhere more personal. The spark for Unlimitr came when his wife struggled after her second pregnancy. They were far from home, trying to find health and wellness support that actually made sense for her life. The challenge was not just cost or access. It was a mismatch. The guidance available did not understand her language, her food, or the cultural context that shaped how she lived and ate. What sounded generic on paper felt unusable in practice.

“We were not looking for more information,” Agarwal says. “We were looking for understanding. That is a very different problem.”

He realized their experience was not isolated. It reflected a much larger blind spot affecting immigrants, expats, and people whose cultural realities sit outside the default assumptions of mainstream health systems. At the same time, highly capable coaches and wellness professionals around the world had the exact knowledge many people needed, but lacked the platform and infrastructure to reach them. That gap became the foundation of Health Click Away, later rebranded as Unlimitr.

As CTO, Agarwal built a dual-sided AI health and wellness agent from first principles. On one side, it learns each client’s patterns and delivers personalized recommendations shaped by health history, preferences, goals, and cultural context. On the other, it automates the business operations of the coach serving that client. The model was unusual enough that he describes it as having no direct equivalent in the wellness technology space. It was also strong enough to work. 

Under Agarwal's technical leadership as CTO, the company grew to more than 7,000 professional coaches and 100,000 users across the United States, India, and Australia, won a $100,000 competitive award from Google’s startup program, secured a $1 million investment from Texas Ventures Company, and then closed a $1.1 million seed round on live commercial traction. The company has since been valued at $7.5 million.

“Trust was everything,” Agarwal says. “We could not win this market with a pitch deck. We had to prove that the system changed outcomes for real people.”

His professional recognition has continued alongside that work. Agarwal is an IEEE Senior Member, a peer-reviewed designation held by fewer than ten percent of the members of the world’s largest engineering association. He is also a Forbes Technology Council member. 

His focus on outcomes shapes the way he talks about both technology and entrepreneurship. He believes the best problems to solve are the ones you have actually lived. He believes trust scales more reliably than hype. He also believes the next decade of AI will matter less because of what it does for giant corporations and more because of what it does for individuals, especially people who have historically had the least access to powerful systems.

That is the long view behind Unlimitr. In the near term, he is focused on completing its transition into a full direct-to-consumer global marketplace, one where someone can find a health or wellness professional who understands their language, cuisine, habits, and goals no matter where they live. In the longer term, the ambition is even bigger. He wants to help build the layer of AI that works for solo professionals, immigrant families, and people navigating systems that were never built for them.

“I do not think the future belongs only to the companies with the biggest infrastructure,” Agarwal says. “I think the future belongs to the people who can take that intelligence and make it work for everyone else.”

That is what makes Gaurav Agarwal worth watching. He understands enterprise AI from the inside. He also understands what happens when the people who need help most are forced to navigate systems that do not recognize them. 

For more information on Gaurav Agarwal, visit his LinkedIn.

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