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Generative AI: The Next Frontier for Banking
Define the strategic vision and value proposition of generative AI for the bank.
Identify and prioritize use cases that leverage generative AI to enhance customer experience, operational efficiency, and business innovation.
Establish a robust and scalable technology and data architecture to support generative AI development and deployment.
Build a cross-functional generative AI platform team to provide governance, guidance, and services to business units and product teams.
Develop a risk management framework and ethical principles to ensure responsible and trustworthy generative AI applications.
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