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Amazon Is Now Using Generative AI For Summarizing Product Reviews
Amazon is turning to artificial intelligence to assist customers in finding the appropriate goods.
The e-tailer began testing a feature in its shopping app that utilizes AI to summarize user evaluations of certain goods.
It gives a summary of what customers liked and disliked about the product and states "AI-generated from the text of customer reviews."
A mobile advertisement for kids' "Magic Mixies" cauldron toy claims that customers left favourable reviews.
However, the majority of customers have voiced dissatisfaction with these elements, according to the summary.
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