.png){kind=logo}
Thousands of companies are racing to build agents, but most run into the same obstacle: how to make them actually useful in the day-to-day flow of work. Agents run on data, but what makes them powerful is context, and the richest context comes from conversations. Conversational data is the gold of the agentic era, yet it’s been locked away in unstructured messages and chats, largely out of reach for employees, let alone applications. Enter Slack, the work operating system for the agentic enterprise.
Today, we’re announcing the next evolution of the Slack platform, giving partners and developers the tools to securely connect AI with the rich corpus of customer-owned and -controlled conversational data in Slack. With a new real-time search (RTS) API, a Model Context Protocol (MCP) server, and enhanced developer tools like prebuilt Block Kit Tables, Slack provides secure, flexible, agent-ready access to conversational data. This context enables agents to move beyond generic responses to deliver context-aware, user-specific conversations, making AI more relevant, more accurate, and far more powerful in unlocking productivity.
Some of the world’s most innovative companies, like Anthropic, Google, Perplexity, Writer, Dropbox, Notion, Cognition Labs, Vercel, Cursor, and others, are already building on these capabilities to deliver compelling AI applications and agents, all living natively in Slack. By securely tapping into Slack’s conversational data, these companies and thousands more are bringing intelligence directly into the flow of work to accelerate growth. This isn’t just about integrations; it’s a new way to build and a new way to work.
By building agents directly in Slack, developers can overcome another problem plaguing the modern enterprise: endless fragmentation leading to low app adoption. There are over 200,000 SaaS companies in the world, and an average enterprise uses over 1,000 applications. The result: countless hours lost, with employees clicking between apps, endless copying and pasting, and context switching draining productivity by up to 40%. No surprise that nearly half of SaaS licenses go unused as shelfware.
There’s a better way, and it’s as natural as talking to a teammate. Imagine a seller asking an agent to update CRM records, an employee resolving an IT issue without filing a ticket, or a marketing leader analyzing campaign performance without pulling a single report.
That’s only possible with a platform that’s conversational, agent-based, and built on conversational data. By building AI-powered applications directly in Slack, developers and partners help organizations unify their tech stack — making Slack the 2% of your IT budget that maximizes the return on the other 98%.
Developers and partners are taking advantage of the Slack platform’s breadth to create AI apps and agents directly in the flow of work, allowing companies to:
Unlock Unstructured Data: Slack is enabling organizations to safely and securely tap into the vast amounts of collective knowledge stored in Slack conversations to enrich AI and agents, saving customers an average of 97 minutes a week.
Accelerate Decision-Making: By connecting app data, like Agentforce Sales or Workday, with Slack conversations, the platform provides complete context, enhancing search and AI for faster insights and action, resulting in 37% faster decision-making across teams and 36% faster responses to customers.
Increase Productivity: Businesses most able to use AI have three times higher growth in revenue per employee. By integrating apps and agents directly into human workflows, Slack eliminates context switching, enabling teams to cut hours of manual research and get straight to action.
Solve the Adoption Gap: Slack brings partner and developer apps directly into the flow of work, helping overcome one of developers’ biggest distribution challenges — getting employees to actually use them — by making apps accessible where employees are already working. Over 1.7 million apps are actively used in Slack each week, and 95% of those users say using an app in Slack makes those tools more valuable.
Ensure Security and Compliance: With Slack’s enterprise-grade security, privacy features, and granular permissions, businesses can safeguard their data while providing a secure foundation for agentic collaboration.
“India is home to one of the world’s most vibrant developer ecosystems, and our partners are driving innovation at an incredible pace. With these new Slack platform capabilities, they now have the tools to securely build AI apps and agents that are deeply context-aware, tapping into the rich conversational data within Slack. This empowers organizations in India to move beyond generic AI responses, making work more intelligent, collaborative, and productive. We’re excited to see how our customers and partners will harness these innovations to deliver solutions that transform everyday workflows and accelerate business outcomes” said Rahul Sharma, Vice President - Sales, Salesforce India.
