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Artificial intelligence continues to revolutionize sectors like oncology and radiology, while its application in mental health has remained surprisingly underexplored. Despite rising rates of psychiatric disorders and an ongoing shortage of qualified mental health professionals, AI in mental healthcare research has seen only modest adoption. In this episode of the Analytics Insight podcast, host Priya Dialani speaks with Mr. Zeebee Siwiec, Chief Technology Officer at COTO, to discuss how AI and digital platforms can bridge this growing gap with empathy, scale, and precision.
The mental health sector is in crisis. With rising morbidity and mortality rates associated with psychiatric disorders and limited professional support, millions remain underserved. Priya, in the beginning of the podcast, emphasizes this imbalance: “There’s a desperate need for scalable support. AI can identify high-risk individuals and intervene early, before crises happen.”
COTO addresses this need with a mission to make emotional support not only accessible but also culturally personalized. As a vertical platform built specifically for emotional wellness, COTO allows users to engage in niche communities centered around mental health, relationships, astrology, tarot, and mindfulness. Since launching monetization in 2024, the platform has hosted over 1 million minutes of live consultations, attracted more than 650,000 active users, and built over 7,000 dynamic communities.
The gap in global mental healthcare access isn’t just a problem; it’s a call to innovate. COTO’s approach shows that AI can do more than process data; it can guide people through emotional hardship, offering real-time chat, live-stream sessions, and 24/7 consultations from over 300 verified experts in wellness, therapy, and alternative healing.
“COTO isn’t just another app—it’s a live, evolving support system,” says Mr. Zeebee. Unlike generalist platforms, COTO uses AI to match users with the support style they need most, be it modern psychological counseling or traditional Eastern practices like tarot or energy healing. This multi-modal and culturally resonant approach allows users to build highly personalized emotional wellness journeys.
The platform’s AI capabilities enable it to analyze user behavior and preferences, optimize engagement patterns, and recommend suitable expert services. Whether someone needs urgent emotional first aid or long-term therapy, COTO helps them navigate the right path, securely and intuitively.
Zeebee Siwiec adds, “We, as mentioned, uniquely blend the modern psychology with ancient Eastern practices.” This model fosters genuine emotional connection in digital form, ensuring that technology supports, not replaces, the human touch.
COTO’s AI-driven model is already delivering meaningful change across multiple dimensions:
Instant Access to Help: 24/7 expert consultations with no wait time
Personalized Support: Tailored wellness journeys based on user preferences and cultural beliefs
Safe Environments: Verified communities and secure interaction channels to ensure trust
Diverse Modalities: From mental health counseling to energy healing, all under one roof
What makes COTO stand out is its ability to meet people when they are emotionally, spiritually, and psychologically unwell. As Zeebee puts it, “Mental health isn’t one-size-fits-all. Our goal is to create a safe digital sanctuary where anyone can find their own balance.”
As emotional well-being becomes a vital pillar of modern life, COTO is showing how AI can step in not just to solve logistical gaps but to humanize and personalize care. In doing so, it’s not merely delivering services, it’s creating a compassionate ecosystem where healing is just a click away.
“And we recognize that at COTO, users have the freedom to experiment, discover and combine those modalities easily and find precisely what works best for them.” concludes Zeebee.
