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Microsoft has confirmed Copilot will no longer work on WhatsApp starting January 15, 2026. However, users can continue chatting with Copilot on WhatsApp until the cutoff date, when the service will stop working.
The decision was driven by new WhatsApp platform policies, which will remove all LLM-powered chatbots from the platform starting January 15. This will make Copilot’s exit a policy-enforced move rather than a product shutdown.
For users who relied on Copilot on WhatsApp, Microsoft advises that they first export chat history through WhatsApp’s built-in tools before the feature is disabled. When Copilot goes dark on WhatsApp, chat records can no longer be transferred to other Copilot applications or platforms.
The only way users can keep their earlier conversations is to export them, since Microsoft will not provide a migration path within Copilot’s ecosystem.
Even after leaving WhatsApp, Copilot will be available on multiple platforms. Users can still access the AI assistant via:
Copilot mobile app for iOS and Android
Copilot on the web: copilot.microsoft.com
Copilot on Windows
The platforms offer many of the same features you get with WhatsApp, as well as some extras: Copilot Voice, Vision, and Mico, a companion, like presence. For the most part, service is free, but some capabilities might be locked behind subscriptions or use limits.
Also Read: How to Get Microsoft 365 Personal With Copilot Free for One Year
The move only ensures that Microsoft is not dialing back support for Copilot but adapting to WhatsApp’s updated rules. All assistant capabilities remain intact across official channels, ensuring users can continue their workflows without disruption, as long as they shift to the app, web, or Windows versions.
Exporting chat history remains the most urgent step, with the deadline approaching for those who want to preserve their Copilot-WhatsApp conversations.
