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Amazon is preparing for a new wave of layoffs that could affect up to 15% of its HR staff, with additional cuts expected across other divisions as part of a broader AI-driven restructuring. The HR department, which is responsible for global workforce management, is now staring at a massive global impact worldwide.
In a new round of major layoff wave, industry insiders expect Amazon job slashes up to 15 per cent of staff in its human resources division, known internally as the People eXperience and Technology (PXT) team.”
According to Fortune, “the HR unit will be the hardest hit, though other parts of Amazon’s vast consumer business may also see job losses.”
The timing and total number of affected employees remain unclear. A couple of months ago, Amazon laid off a small number of employees from the company’s consumer devices group, Wondery podcast arm, and Amazon Web Services (AWS).
In the latest round, the company signaled a deeper restructuring of workforce management, particularly as it pivots toward automation and efficiency.
Amazon has already invested billions into its artificial intelligence and cloud operations. Additionally, it has committed to spending over $100 billion in 2025 on capital investments, much of it dedicated to designing next-generation data centres to support AI infrastructure for internal use and enterprise clients.
CEO Andy Jassy, who succeeded Jeff Bezos in 2021, has made it clear that this new era will be defined by AI, and some employees will be affected during this transition. In a company-wide memo from June, Jassy urged staff to embrace Amazon’s AI drive, saying:
“Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have a high impact and help us reinvent the company.”
His message came with a warning. “We expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company,” he added.
Under Jassy’s leadership, Amazon has already undergone the largest job cuts in its history, laying off around 27,000 corporate roles between 2022 and 2023. While earlier cuts were largely driven by post-pandemic overexpansion and changing consumer habits, the recent one is more strategic, which is a long-term shift toward AI-based operations.
While Amazon is preparing to lay off a major portion of its white-collar workforce, the tech giant is simultaneously increasing its holiday hiring process. The company has announced the start of recruitment procedures for 2,50,000 seasonal or contractual employees across its US warehouses and logistics network to handle growing festive demand.
Also Read: Why Google is Laying Off Employees in 2025: Industry Analysis
Several other tech giants, including Meta and Google, are also slashing jobs in different sectors. These are a stark reminder of the uncertainties facing employees in the tech landscape nowadays. While companies are more focused on efficiency, automation, and strategic resource allocation, workers must adapt in an increasingly competitive environment.
