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Apple is preparing to shut down its long-running Apple Support Community discussion forums on November 20, 2026, ending a platform that has helped users troubleshoot Apple products for nearly three decades. The company has already stopped accepting new posts, and the website is now read-only.
The announcement marks a significant change for Apple users who have relied on the community to find solutions, exchange technical advice and discuss problems with their devices. Apple has directed users to its official Support website for assistance after the forums close.
Apple announced on November 10 that the Apple Support Community would permanently close on Friday, November 20. The decision means users can no longer submit new questions or replies to existing discussions.
In its notice on the website, Apple confirmed that the platform would remain in read-only mode from November 10 until its scheduled closure.
The company's message read, "The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state."
Apple also thanked community members who had contributed their time and expertise to help others with Apple products. The company encouraged users to visit its official Apple Support website for guidance and technical assistance.
According to MacRumors, the final message posted on the community forum appeared at 5:49 PM Pacific Time on November 10. It remains unclear whether Apple will retain the existing discussions in read-only form after November 20 or remove the platform entirely.
The Apple Support Community dates back to 1998, when the company launched the Apple Tech Exchange as a platform for users to help one another with technical issues.
The service was renamed Apple Discussions in 2000 before becoming Apple Support Communities in 2011. Apple adopted its current name, Apple Support Communities, in 2022.
The company told MacRumors that it discontinued the platform after carefully evaluating its strategy and customer needs. It did not provide further details about the changes.
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With the community forums approaching closure, Apple users can turn to the company's official Support website for troubleshooting guidance and assistance.
Other alternatives include the MacRumors Forums and Reddit, where users can discuss Apple devices, share experiences, and seek help from other customers.
For long-time members, the shutdown marks the end of a platform that has been part of Apple's online support ecosystem since the late 1990s.