Hospitality

Top 10 Autonomous Delivery Robots Coming Soon to Your Neighborhood

In the current times where human to human interaction can be fatal in many areas and everything is dependent on one-touch away services through mobile apps, service providers must facilitate customers with the best service and delivery experiences. It is

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Why Hospitality Sector Needs to Embrace Automation?

Automation has existed over the last few years, and rapidly increasing competition and the need to deliver valuable, personalized experiences have led businesses to leverage automation technology that create improved customer experiences. Automation technology has the ability to perform a

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A Layered Approach is Must for Cybersecurity

Cybercrime is an ever-present risk confronting companies all things considered. So as to shield themselves against a successful data breach, IT teams must remain a stride in front of cybercriminals by protecting against a torrent of progressively refined attacks at

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How Small Businesses Look to Leverage Big Data and Data Analytics

Today, data has often been referred to as the ”new oil’ and makes a major part of any business. However, this huge amount of data that is generated by the enterprises remains under-utilized and gets accumulated while storing in the

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Travel Industry Leverages AI in Most Entrancing Ways for Advanced Customer Experience

The adoption of new-age technologies such as Big Data, Analytics, AI, Machine Learning and others, has accelerated the growth of travel sales at digital plethora in the past few years. Out of all the technologies, big data and machine learning

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Hotels: Data -Driven Evolution

Unlike many industries, the primary focus and most important KPI for Hotels is customer experience. If a customer has one bad experience they will move to another brand. High competition with low switching cost makes this a big area of

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Alibaba’s Futuristic Hotel ‘FlyZoo’ is a Window to Robotic Hospitality in the Human World

The Chinese multinational company Alibaba specializing in technology has come a long way from being a popular e-commerce venture to building futuristic “FlyZoo” hotel. Even we ordinary people wouldn’t have imagined that – a meter-long robot delivering food and dropping

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OTA Insight: Transforming Hospitality Industry with Data-Driven Intelligence

Customer satisfaction and happiness is at the core of the hospitality industry. The industry witnesses very high expectations from its customers, demanding a rich and personalized experience every time they travel. In an exclusive interaction with Analytics Insight, Adriaan Coppens,

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