Ranjan Ebenezer

Ranjan Ebenezer is a Strategic Business Intelligence, Revenue & Sales Strategy Operations leader with over a decade of experience building the operating backbone for organizations in B2B SaaS and enterprise technology. He is an expert at scaling CS functions from ambiguity by designing standard operating procedures, playbooks, health frameworks, customer insights, capacity planning, and renewal forecasting models. He holds a proven track record in optimizing CRM, Salesforce, and BI tooling to drive continuous improvement, automation, and documentation through consistent, data‑driven customer management across the full sales lifecycle.