Simply, it can be assumed that most jobs will ultimately get replaced by technology. And no one is safe. Artificial Intelligence will very soon capture the role of many white-collar jobs too, just like machines have taken away many blue-collar jobs and the tractors reduced many farming jobs.
We have made a list of jobs which may soon be replaced by Artificial Intelligence. These jobs have a standard sequence of recurring activities or they are cheaper when computerized than carried out by a human. Such estimated patterns are easy to reproduce through highly developed machine learning algorithms.
Call Center Customer Care
Why: At most of the call centers, humans are employed to answer and counter the customer queries. But, in the Google I/O 2018 event, Google displayed a demo version of Google Duplex. It was so wonderful that you wouldn’t think it’s a demo version. The assistant making calls and interacting with a real person at the other end of the line is not only amazing but also well, job taking. Google Duplex is so good and its completed version can easily replace the human workers at the call center.
Why: Today, chances are high you’ve received one of those robocalls from telecom companies and different service providers. In Uganda, most people remember these robo-calls at the time of the presidential elections when a robocall in President Museveni’s voice called a number of people showing gratitude to them for voting.
Many people hate this type of promotion and its return on investment is little. Therefore, businesses aim to mechanize it with cheaper and mostly more competent AI.
Why: Most bookkeeping is replaced by automated programs like QuickBooks, FreshBooks, and Microsoft Office. These are more inexpensive than hiring people. One program is enough to perform all the company’s book-keeping.
Why: The job of delivery guys have been reducing in some developed countries. They are getting replaced by drones and robots. As a result, this area may soon get dominated by automation and AI drones.
In many parts of Africa, there are no delivery drones. In the technology world, what occurs in Rome does not end there. Soon AI will make its way to these markets too and the delivery boy will have some unemployment to deal with.
Why: Currently, people are getting more dependent on online platforms than the physical store. Companies are trying to make the shopping experience as tremendous with features like self-checkout. Buyers are getting more tech-savvy and companies may take the help of AI to fix this. Physical shopkeepers are probably to be replaced by Artificial Intelligence and other technologies