Top 10 Text Analytics Companies to Watch in 2020

by October 10, 2020 0 comments


Explore the list of text analytics companies translating data into actionable insights.

Companies typically capture data from diverse sources that are often raw and unstructured information. It can be a challenge for businesses to process and translate that data into more quantitative insights. Text analytics has been recognized as an evolving data processing tool converting voluminous amounts of data into meaningful ones. The technology is being used in an array of applications across different sectors, including retail, BFSI, healthcare, FMCG, telecommunications, and government, among others.

Text analytics can also be combined with other advanced analytics. Widely used data sources for text analytics include social networks, internal email, inbound customer email, news articles, online discussion forums and CRM customer service notes. There are a large number of companies providing innovative text analytics services.

Here’s a look at the list of such companies to watch out for in 2020.



MindGap specializes in data-driven technologies with deep expertise in strategy consulting alongside AI and Machine Learning technologies and frameworks. The company offers AI and ML solutions; NLP capabilities; data segmentation, clustering, and visualization; predictive analytics/recommendation systems; customized multi-channel chatbots; computer vision and video analytics and more.


InData Labs

Founded in 2014, InData Labs is a leading data science firm and a provider of AI-powered solutions with its own R&D center. The company uses machine learning tools and algorithms to assist its clients to develop AI-driven products and solutions. It also provides Big Data Analytics, NLP & Text Analytics, Computer Vision, Predictive Analytics, Data Capture/OCR, and BI Implementation.



ThoughtTrace is a provider of AI-based document and contract analytics software. The company offers a cloud-based platform that delivers contextual insights for complex documents and contracts. The solution provides features such as enterprise search, deep commercial insights, intelligent document identification, contextual relationships, and more. ThoughtTrace’s solutions are used by industries such as oil & gas, telecommunication, real estate, and IT, among others.



Alkymi, a text analytics company provides enterprise data digitization and analytics solutions. The company allows its users to clean enterprise unstructured information and process them to structured data to manage capital market firms’ data, business transactions and risks and capture business documents. It enables users to assess and provide insights related to credits and loans to manage contracts and assists in managing assets and build reports. Alkymi uses image recognition and NLP technologies to understand documents and derive insights.



Hewlett Packard Enterprise in 2016 launched HPE Haven OnDemand, an innovative cloud platform that provides advanced machine learning APIs and services. The platform enables developers, startups and enterprises to build data-rich mobile and enterprise applications. Its Advanced Text Analysis helps excerpt the key meaning from language by employing powerful concept extraction capabilities that go beyond traditional approaches to obtain key concepts, entities, and sentiment from text sources. Delivered as a service on Microsoft Azure, HPE Haven OnDemand provides more than 60 APIs and services that deliver deep learning analytics on a wide range of data.



Aylien is a text analysis application provider through APIs, SDKs and add-on in Google Sheets. AYLIEN Text API is a package of NLP, Information Retrieval and ML tools for deriving meaning and insights from textual and visual content. The company leverages AI to empower forward-thinking enterprises and developers to amass, evaluate, and understand voluminous amounts of human-generated content. These insights collected enable companies to ask better questions, find answers faster, and ultimately make smarter decisions.



Kapiche is an AI-driven text analytics solution to understand customer feedback at scale, enabling businesses to make the most impactful decisions. As a data mining and analytics platform with a specialization in text analytics, the company analyzes high-quality information from a text and search ontology. Kapiche comprises a unique bespoke indexer that has been designed for real-time analytics solutions for unstructured data sets. Kapiche can rapidly and automatically extract a Topic Model dynamically, ‘on-the-fly’ that is specific to the data itself which helps to extend its search functionality to find insights. It also provides server wrapper and RESTful API.



Primer, a machine intelligence company headquartered in San Francisco, which develops a text analytics solution that uses a combination of supervised and unsupervised ML models. The solution ingests large quantities of textual data in multiple languages and provide summaries of what it deems the most important information. It uses six computational engines that help it summarize and contextualize data. Primer’s text analytics platform is used by government agencies, including intelligence agencies, and Fortune 50 companies.


Semeon Analytics

Semeon, an AI-driven text analytics platform empowers Customer Experience #CX Semeon. It conquers language complexity by identifying irony, sarcasm, cultural context and bias and helps gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. The company helps businesses to become customer-centric to build the best customer experience, inform adequately customer support, marketing, communication, product and innovation departments while supporting organization transformation of processes, culture and overall management.



Lexalytics is a leading text analytics company translating the data into profitable decisions. The company makes state-of-the-art cloud and on-prem NLP and machine learning technologies that transform text data into meaningful insights. The Lexalytics Intelligence Platform’s on-premise Salience® and SaaS Semantria® solutions are implemented in diverse industries that help in social media monitoring, people analytics and voice of employee, reputation management and voice of the customer, and regulatory compliance programs.

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