Over the years, Robotic Process Automation (RPA) has scaled up to become a fast-growing offering in every business domain offering automation and support from assembly lines to customer query handling. Analytics Insight predicts the RPA market to reach $7.8 billion by 2024, growing at a CAGR of 58% from 2017.
What is Robotic Process Automation (RPA)
RPA involves organizations to deploy robots, bots powered by AI and machine learning capabilities to handle tasks which are regular, and repetitive like queries, transactions, calculations and records maintenance. RPA technology works with a software robot or bot which is programmed to operate like a human worker and can log into applications to manage data, calculations, complete tasks and log out.
What goes for RPA is the efficiency with which the robots can perform routine tasks day in and day out without taking holidays or reporting sick or late for work. The huge costs involved in robot acquisition, maintenance and day to day operations is something that requires business organizations to have a separate budget outlay and dedicated IT human resource. Business enterprises have to value the potential ROI which can be generated through RPA implementation before taking the robotic plunge.
Top 10 RPA Companies of 2018
RPA is ready to make a disruptive change, and here are the Top 10 RPA companies of 2018 that rule the industry offering robotics solutions to business enterprises.
Automation Anywhere with offices in the US, Japan, Australia, London, Mumbai, Baroda and Bangalore is the world’s largest provider of RPA software. A pioneer of the intelligent digital workforce, over 1100 of the world’s leading enterprises deploy Automation Anywhere’s 650,000+ bots on to automate their business processes in banking, finance, insurance, technology, telco, logistics and many other domains. Automation Anywhere workforce include 700+ employees. Automation Anywhere delivers products and services in over 90 countries with 125+ global collaborations.
UiPath headquartered in New York with offices in London, Paris and Bucharest offers world’s most advanced, scalable and extensible RPA solutions customized to back office, IT management, customer service, finance and accounting requirements. UiPath’s RPA solutions include accounts payable automation, claims processing automation, contact center automation, finance and accounting automation and healthcare payer automation into BPO, Finance& Banking, Insurance, Healthcare, Telecom, Manufacturing, Public Sector, Retail & CPG industry verticals. The automated technologies offered by the RPA major are Desktop Automation, Web Automation, GUI Automation, Screen Scrapping, Citrix Automation, Mainframe Automation, SAP Automation and Excel Automation.
Blue Prism is a London based RPA solutions provider with offices in the US, Europe, India, Hong Kong, Singapore, Australia and Japan. The company offers RPA solutions through Blue Prism V6 and Intelligent Automation Skills platforms. The Blue Prism platform is built Microsoft .NET Framework, which is empowered to automate any application and supports multiple platforms like mainframe, windows, WPF, Java, web, etc. Blue Prism’s RPA solution interfaces include terminal emulator, thick client, thin client, web browser, and Citrix and web services.
Pegasystems located across North America, Europe & Middle East, APAC and South America offers intelligent process automation platform across Financial Services, Insurance, Healthcare & Life Sciences, Government, Manufacturing, Energy & Utilities domains. Pegasystems offer Robotic Automation and Intelligence solutions through Pega Robotic Desktop Automation, Pega Robotic Process Automation and Pega Workforce Intelligence. Pega Bots are designed to offer real-time AI, end to end automation, low code speed, cloud choice and multi-dimensional scale technology offerings.
AntWorks based out of India with offices in Sri Lanka, Singapore, Philippines, Australia, Qatar, London and the US offers integrated intelligent automation enterprise-level products powered by Fractal Science. AntWorks RPA platform understands every data type, and digitizes every bit of information for a diverse range of industries. AntWorks creates human-like bots in a code-free environment, to create, test and deploy bots to automate processes. AntWorks unique features include Code Free Bot Configuration, Accelerated Bot creation, Integrated Business rules, End to end automation, Digital workforce control center, multilevel access control and Dynamic wait sense.
NICE’s solutions for analytics, workforce optimization and case management integrate RPA by implementing NICE Robotic Automation. Organization can relieve their employees from unattended tasks that require no human intervention and partially automates attended tasks. NICE helps organizations to map employee activities and processes, identifying where automation is the key to immediate and long-term optimization to free employees from routine, mundane tasks.
Named as a strong performer in The Forrester Wave Robotic Process Automation, Q2 2018 Kofax Kapow robotic process automation (RPA) offers digital automation solutions integrated from virtually any application or data sources including websites, portals, desktop applications and enterprise systems without writing a line of code. Kofax Kapow’s RPA solutions offer bots that automate key business process activities which can integrate vital information from internal and external sources. Business users can build and deploy Kofax Kapow’s automation solutions in a matter of days and weeks without the need of months of development.
Softmotive enterprise automation “Processrobot”, focuses to eliminate costs, enhance productivity, and accelerate business performance. ProcessRobot can be easily deployed on an economical setup with effortless collaboration between all business stakeholders integrating data from excel, MySQL and other databases. Softmotive’s RPA solutions are applied to Finance & Accounting, Insurance, Telecommunications, Health Care, Call Centres and Banking verticals. Softomotive offices are located in UK (London), USA (NYC), Greece and India.
Contextor streamlines business processes, automates repetitive tasks across industries. Its product offerings include Contextor Interactive Assistant, Contextor standalone BOT, Contextor Studio. Contextor offers differentiated solutions in the RPA market including an enterprise tool that supports an industrial approach to process automation, RPA tool that works in a Citrix or RDP hybrid environment & interacts with all of a workstation’s applications simultaneously.
Automation Edge offers intelligent automation solutions integrating essential technologies such as AI, machine learning, ready bots and chatbots. The US-headquartered company has offices in Dubai, Germany and Pune, India and offers automation solution to financial services, aviation, transportation sectors. Automation Edge offers robotic process automation, IR process automation, RPA in cloud, ready BOT store and F3 RPA Bot.
Robots are here to stay and robotics is gradually becoming omnipresent in every business vertical, from manning customer interactions at restaurants to detecting frauds in the banking industry. Robotics has come a long way and still has a mammoth path to take for the future. As more business enterprises and organizations turn to RPA to increase revenues, free their workers from regular tasks and reduce operational costs, RPA in tandem with machine learning, AI, big data analytics is all set to redefine their business and industries as we see today.