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So it is relatively easy to get into the business of cleaning. But then, it's slightly hard to pull clients from the market already brimming with countless other companies. You require a dynamic marketing and advertising plan to grow your residential or commercial cleaning business: one that will establish the brand, show the target customers the unique selling proposition of the service, and get through to them. Below is an effective cleaning business marketing plan:
Before you begin to advertise, you first have to build a strong, professional brand identity. You can do that in this way:
Brand your business through every point of contact, from your website to the type of uniforms provided, and from the cleaning equipment to invoices and marketing material. And consistency of branding at every point of contact builds credibility, increases memorability and grows your business.
Make sure your website is user-friendly, mobile responsive, and easy to navigate today; one that clearly states services, USP, area of service, and contact information.
Of course, first, optimize your website with the most relevant keywords in the niche such as professional cleaning services Seattle. Additionally, it is necessary to make useful content to be able to answer questions that may arise to your potential readers: blog articles, checklists, your before and after photos of work. Customer reviews, an online appointment form, and call-to-action directions will also be added. Your website is your home online; invest in great design and copy.
It offers great, free, or low-cost ways to market your cleaning business, engage potential customers, and build your brand. Some ways in which you can use it are as follows:
Keep consistency in posting time and engagement. Build relations and win their trust. You might also want to consider paid social media advertising to reach a wider audience using demographics, interests, locations, and behaviors, finally capturing them to the website to capture leads.
Do Local SEO
Optimize for local SEO to help searchers find your cleaning business online. Claim and update your Google My Business Profile with your business name, address, phone number, website, hours, and service area. Encourage post reviews on that platform from happy customers.
In fact, another way to get more local citations is to list with the below services that accept them: Yelp, Angie's List, Thumbtack, and the Better Business Bureau. Just make sure you are making your title tags, meta descriptions, and content with your city and state. Positive Reviews and Referrals and word-of-mouth can be dynamite in attracting new cleaning business. Proactively ask happy customers for their reviews, and then make it very easy for them to post a review. Offer rewards and discounts, like a free cleaning for every new customer they bring in.
Also, be sure to include your website and e-mail signature on all marketing materials. The call-to-actions in this instance should lead the customer to refer their friends and family back to you.
Invest in targeting online ads to get your cleaning services in front of high intent local leads. Options include:
Google Local Services Ads: You can get leads from people who search for cleaning services near you and pay only if a lead contacts you. The Google Guarantee badge will help in building credibility and trust.
Google Ads: Target relevant keywords such as house cleaning services Seattle or office cleaning company in Seattle and run ads on top of the search results. Target by location so you can stay relevant to those in your service area.
Facebook and Instagram Ads: Use the detailed targeting features to reach out to your best customers based on demographics, interests, behaviors, and location. Share offers for your intros and retarget your site visitors to ensure they remember you.
Establish your local presence and referral base by integrating yourself with other home-related services, such as carpet cleaners, window washers, handymen, and real estate agents. There might be mutual referrals and co-promotional offers.
Join your chamber of commerce, BNI chapter, other local business associations, to trade shows and networking events, and sponsor community events and sports teams.
Although direct mail is usually looked over by most for its digital counterparts, when harnessed properly, it's one good way to reach potential clients in neighborhoods and commercial districts. Mail bright postcards or flyers to advertise your cleaning services, including a special introductory offer or discount. Include a strong call to action, and use a unique promo code to measure the response rate.
Work directly with local businesses, such as real estate and property management companies, to provide your flyers or coupons in their mailings or new customer welcome packages.
Turn your company vehicles into moving billboards featuring your logo, website, and contact information. Whether on your car, van, or truck, this turns it into an attention-grabbing billboard that garners looks as you travel around your service area. To give out marketing materials Scale your local visibility by leaving branded flyers, door hangers, fridge magnets, and business cards in the neighborhoods and commercial districts you serve. Ask your more loyal customers if you can put up a yard sign or window cling after you have cleaned their property to promote your business.
You can also collaborate with other small businesses in your area, such as coffee shops, grocery stores, and community centers. You can ask them to pin your flyer or business card on the notice boards or counters. In this way you can reach more potential customers, build a solid reputation in your local market, and continue to grow your cleaning business. You'll then have to focus on what the unique selling proposition of your company is, and what added value it can bring to its services, besides which is excellent service, and satisfaction on the part of your customers, whereof then it should be easy for those who are satisfied to spread the word.
