ScienceLogic Partners with HCL Technologies to Power Global Enterprises with AIOps

August 29, 2018 0 comments

ScienceLogic’s SL1 Automation Engine Enables HCL to Accelerate Digital Transformation for Customers

Reston, Va. – August 29, 2018 – ScienceLogic, a leader in context-infused AIOps has announced a partnership with HCL Technologies to help HCL’s enterprise customers with automated IT Operations as they embark on digital transformation initiatives.

ScienceLogic provides IT enterprises with actionable insights from their IT operational data. Under the partnership, the company would leverage its ScienceLogic SL1 Automation Engine to provide a consistent source of clean, contextualized operational data in real-time to DRYiCE, a division of HCL Technologies and an established leader focused on building AI-powered products & platforms.

Integrating machine learning capabilities with IT operations has remained elusive due to the challenges of collecting, organizing and acting on fragmented, disparate IT operational data, particularly amid the highly dynamic and ephemeral nature of modern cloud-based and hybrid infrastructure and services. ScienceLogic SL1 would enable machine learning engines to power AIOps and drive automation of key IT processes for HCL’s enterprise customers.

“Our customers are increasingly relying on HCL Technologies for guidance and support in their digital transformation journeys,” said Kalyan Kumar, CVP & Chief Technology Officer at HCL Technologies. “DRYiCE products & platforms have traditionally helped our customers to transform and simplify their IT operations. By leveraging artificial intelligence, machine learning and automation we intend to consistently deliver quality services and insights to our customers. SL1 will help accelerate those capabilities so that we and our customers alike remain competitive today and well into the future.”

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. The platform provides automated real-time discovery and synchronization across both application and infrastructure topology, integrating with new and existing ecosystem components and populating CMDBs with timely and accurate data from a clean data lake. This drives higher quality machine learning and enables AIOps processes to greatly alleviate the burden on IT operations personnel.

“We are delighted to partner with HCL Technologies in such an important aspect of their business, providing clean, contextualized, and actionable data that enables machine learning, automation and improved service delivery for their enterprise customers,” said Dave Link, CEO and Founder of ScienceLogic. “DRYiCE has deep capability in AI and related technologies that are being enhanced by tie-ups with academia and a strong partner ecosystem. The adoption of AIOps has grown rapidly and HCL’s adoption of SL1 validates the importance of this market segment.”

HCL, a global technology company, provides outsourced IT management services to some of the largest enterprises worldwide. DRYiCE is a division of HCL Technologies that is focused on building AI-powered products and platforms to the IT & business landscape of enterprises. These products and platforms leverage the world’s best AI technology, IT automation, and robotic process automation to enable enterprises to operate leaner, faster, and in a cost-efficient manner, while ensuring superior business outcomes.

The partnership with ScienceLogic will significantly help HCL’s enterprise customers transform and modernize their IT infrastructure and applications and keep pace with rapidly changing customer expectations through more advanced digitization and automation of key IT systems and processes.

 

Additional Resources

SL1 Landing Page

Blog: Why Are Managed Services so Difficult for MSPs?

Whitepaper: Building Application-Centric Managed Services with ScienceLogic SL1

 

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises. https://sciencelogic.com/

 

About DRYiCE

DRYiCE is a division of HCL Technologies that is focused on building AI-powered products & platforms for the digital world, with the vision of transforming & simplifying enterprise IT, Business & Digital operations. These products & platforms leverage the world’s best A.I. technology, IT automation, and

robotic process automation to enable enterprises to operate leaner, faster, and in a cost-efficient manner, while ensuring superior business outcomes. Our vision focuses on: AI-led Service Assurance, enabling a Service Oriented Enterprise, and Driving Enterprise-wide Digital Agility. To know more about

DRYiCE, click here.

 

About HCL Technologies

HCL Technologies (HCL) is a leading global technology company that helps forward-looking enterprises re-imagine and transform their businesses. HCL operates out of 39 countries and has consolidated revenues of US$ 7.8 billion, for 12 Months ended 31st March 2018. HCL focuses on providing an integrated portfolio of products, solutions and services underlined by its Mode 1-2-3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETMAutonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience-centric and outcome-oriented integrated offerings of Digital & Analytics, IoT WoRKSTM, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem-driven, creating innovative IP-partnerships and Organic IP to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi-service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 120,081 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit HCL Technologies.

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Media Contact

Sage Communications (for ScienceLogic)
Brian Kelley

703-533-1618

bkelley@aboutsage.com

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