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As businesses increasingly rely on digital tools, managing repetitive tasks efficiently has become crucial. AI automation, digital transformation, and intelligent workflows are reshaping productivity. To explore these topics, in a compelling episode of the Analytics Insight Podcast, host Priya Dialani speaks with Vikram Bhandari, Chief Technology and Innovation Officer at Riveron.
The conversation delves into the impact of agentic workflows, the role of AI in optimizing workflows, and how businesses can leverage automation for strategic growth.
Agentic Workflows are AI-driven automation solutions that help organizations streamline repetitive tasks such as password resets, responding to routine queries, and managing administrative processes. By reducing manual workload, they enable employees to focus on high-value, strategic initiatives.
Vikram explains:
"By automating time-consuming processes, companies can reallocate resources toward innovation and problem-solving, significantly enhancing overall productivity."
Beyond operational efficiency, these tools also contribute to cost savings, error reduction, and improved employee satisfaction, fostering a more efficient workplace.
Vikram Bhandari has always been passionate about leveraging technology to solve complex business challenges. Before joining Riveron, he was the CEO of Yantra, a company specializing in AI-powered solutions. Following Yantra’s acquisition by Riveron in July last year, Vikram took on the role of Chief Technology and Innovation Officer, driving AI-driven transformation initiatives.
With extensive experience in automation, business process optimization, and digital transformation, Vikram plays a key role in implementing AI solutions that enhance workflow efficiency, decision-making, and enterprise growth.
Organizations often struggle with redundant tasks that slow down productivity. Employees spend countless hours handling administrative work, managing credentials, and responding to repetitive queries. This inefficiency impacts operational speed, employee morale, and overall business performance.
Vikram highlights how AI automation addresses these main points:
"By leveraging AI-driven Agentic Worktools, businesses can eliminate bottlenecks, optimize workflows, and focus on innovation rather than manual tasks."
AI-powered automation tools enhance productivity by:
Eliminating repetitive tasks to free up employee time
Reducing human error in routine processes
Enhancing cybersecurity by automating credential management
Improving response time for customer and internal queries
Enabling data-driven decision-making through intelligent insights
Vikram also emphasizes that AI automation is not about replacing jobs but about making work more efficient, allowing teams to focus on strategy and innovation rather than routine administrative tasks.
As AI adoption continues to rise, Agentic Worktools are becoming essential for businesses aiming to stay competitive. Companies that embrace AI-driven automation will experience significant improvements in efficiency, cost savings, and operational effectiveness.
The conversation with Vikram Bhandari underscores how AI and automation are shaping the future of work, enabling organizations to transition into a more strategic, technology-driven business environment.
