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Recent technological developments have enabled robots to feel, get hurt, and showcase emotions. Yet, while emotional expression is quite appreciated among robots, they are also tasked with understanding human emotions and conveying messages accordingly to the users. The newly developed robot, OMOY, can actually understand the feelings of the sender and convey them to the recipient accordingly. The researchers at the University of Tsukuba have built this handheld robot that is equipped with a movable weight actuated by mechanical components inside the body. By shifting the internal weight, the robot could express simulated emotions. The robot was deployed as a mediator for reading text messages and can be especially helpful when the text is quite unwelcoming or frustrating. The news is accompanied by a note of encouragement and advice from OMOY so that the recipient of the message does not get upset after hearing the news.
The researchers tested 94 people with different types of messages. The team found that OMOY was able to reduce negative emotions. The weight of the message was shifted, giving the user the proper indication that the intention of the robot was to help the recipients of the messages calm down.
The robot's body expression produced weight shifts that did not require any specific external components, such as arms or legs, which indicated that the internal weight movements could reduce a user's anger or other negative emotions without the use of rich body gestures or facial expressions.
This robot is just another example of technological innovations powered by artificial intelligence and machine learning. These disruptive technologies have revolutionized the nature of customer experiences and service delivery by delivering cute interactive robots that can express positive human feelings and help cut down negative thoughts from the users' minds.
