LatentView:Advancing Analytics Capabilities with World-Class Services

LatentView Analytics is one of the fastest growing data analytics firms globally, delivering solutions that help companies drive digital transformation and use data to gain a competitive advantage. With analytics solutions that provide a 360-degree view of the digital consumer, fuel machine learning capabilities and support artificial intelligence (AI) initiatives, LatentView Analytics enables global brands to predict new revenue streams, anticipate product trends and popularity, improve customer retention rates, optimize investment decisions and turn unstructured data into a valuable business asset.

LatentView Analytics is a trusted partner to enterprises worldwide, including more than two dozen Fortune 500 companies in the Retail, CPG, Financial, Technology and Healthcare sectors. LatentView Analytics has more than 500 employees in offices located in Princeton, N.J., San Jose, Calif., London, Singapore and Chennai, India.

Strategic Investments and Partnerships to Deliver Value

The company delivers value to clients by harnessing the power of AI and machine learning to transform their business processes, drive innovation and enhance customer experience.

LatentView Analytics has invested in building their expertise in big data analytics and digital marketing analytics. Some examples of these include:

•  Relationship with Academia: The company works with top colleges in the US and India to build their thought leadership capabilities. They have collaborated with professors from Stanford and NYU for the same.

•  Driving Innovation: LatentView Analytics has set up an Innovation Centre within the company called IdeaLabs. The purpose of IdeaLabs is to build and develop best-in-class solutions and ensure their customers benefit from the collective knowledge of the organization

•  Partnerships: LatentView Analytics has entered into a memorandum of understanding (MoU) with IIT Madras to set up the LatentView Data Science and Analytics Laboratory on its premise.

The company’s impressive client retention rates and long-term relationships give them the confidence to invest early in understanding their clients’ business goals and challenges. LatentView Analytics’ customized roadmap is designed to move clients across the analytics maturity quadrant, allowing them to grow with customers as their digital acumen increases. By setting up Centers of Excellence (CoE), the company is able to demonstrate significant ROI on analytics spend from day one. The company believes that Business + Data + Math + Technology = Actionable Insights. It also provides customized solutions to suit various business needs. A couple of their unique solutions include:

•  Distributed, Scalable Machine Learning: LatentView utilizes cloud platforms such as Databricks to solve machine learning problems using big data products such as Apache Spark.

•  Data Lake on Cloud: Solutions such as AWS Cloud Formation template that helps to significantly reduce the time taken to build data lakes for large organizations.

The Brain Behind LatentView Analytics

LatentView Analytics is led by Venkat Viswanathan, Founder and Chairman who is the visionary behind the company. Venkat identified the potential demand for data analytics way back in 2005, well before the word entered the common business lexicon. Venkat’s vision for LatentView Analytics was to grow it into the most trusted data analytics partner globally. In order to do so, Venkat identified three pillars on which he would build the company- attracting the brightest talent and skills, being disciplined and applying rigor in all aspects of the business and fostering a culture of empowerment and innovation allowing for new ideas to flourish.

From 2006 to 2014, Venkat served as the Founder and CEO of LatentView. Under his leadership, LatentView emerged as one of the largest and fastest growing data analytics firms globally. In spite of all these successes, Venkat felt he had reached the next stage in the company’s growth. It was never his ambition to build ‘a family run business.’ He wanted to transform it into a professionally run company that was built for long-term success. So, in 2014, Venkat brought on board Gopi Koteeswaran to take over as CEO. Gopi had previously served as the CEO of Philips Direct Life, headquartered in the Netherlands. Apart from Gopi’s impressive track record of building global companies, Venkat believed he would bring in a new perspective as an end-user of analytics in his previous roles. Venkat has since transitioned to the role of Chairman and plays a strategic role in the growth of the organization. Venkat holds a Bachelor’s degree in Engineering from IIT, Madras, and an MBA from IIM, Calcutta.

Impressive Journey of LatentView Analytics

As a company committed to exceptional client engagement, LatentView has achieved an average growth rate of 95 percent over the last six years and an impressive 83 percent customer retention rate.

The company provides a 360-degree view of the digital consumer, enabling organizations to predict new revenue streams, anticipate product trends and popularity, improve customer retention rates and optimize investment decisions. LatentView’s customized roadmap is designed to move clients across the analytics maturity quadrant, allowing the company to grow with their customers as their digital acumen increases. LatentView’s ability to translate complex datasets into intuitive information empowers a broad user base and helps their customers become more data-centric organizations in the process.

Proud Moments of LatentView Analytics

The work speaks for itself. LatentView has been recognized by the industry as leaders in analytics. Some of the major awards include:

Frost & Sullivan Analytics Company of the Year (2015 & 2017) | Deloitte Tech Fast50 (Nine consecutive years, (2009-2017) | India Emerging 20 (IE20) Award (2016) | Forrester Wave: LatentView ranked as a “strong performer” in Customer Analytics Service Providers 2017 | Representative Vendor: Gartner Market Guide for Advanced Analytics Service Providers for Marketing | Advanced Consulting Partner to Amazon Web Services | Microsoft Gold Partner in Advanced Analytics | Gartner Cool Vendor: Advanced Analytics Service Providers for Marketing | Founder Venkat Viswanathan inducted into the Forbes Technology Council | Distinguished IIT Alumnus Award 2017: Founder Venkat Viswanathan

Significant Words by Subho Moulik, Head of Innovation, Whirlpool

“LatentView Analytics has been an extremely skilled partner to Whirlpool in helping accelerate innovation across business groups in the organization. We have partnered with LatentView to create a cutting-edge platform that analyzed consumer reviews, provide deep-dive insights, understand consumer needs and drive competitive intelligence. LatentView Analytics’ deep expertise in Marketing and Text Analytics has proven to be a great enabler for the Innovation team to reach its objectives”

Future Prospects

With AI and machine learning penetrating into virtually every sphere and industry, Venkat believes that leading organizations will be using machine learning–based tools to automate decision processes, while simultaneously using the power of AI for digital transformation. Key drivers such as data explosion, increased computing power, advanced algorithms, easy availability of machine learning tools and a workforce with a specialized skill, will come together to create a perfect storm for AI’s exponential growth. With technology becoming more ubiquitous, businesses will need to gain a deeper understanding of its place in the process, and figure how to leverage the power of AI and machine learning to transform their businesses and processes.