Interview with Ray Garnie, Senior Vice President- APAC, DigiCert

July 13, 2019

DigiCert is the world’s premier high-assurance digital certificate provider. The company simplifies SSL/TLS and PKI, and provide identity, authentication, and encryption solutions for the web and the Internet of Things (IoT). Analytics Insight spoke to Ray Garnie, Senior Vice President of APAC, DigiCert to understand how the company offers a robust platform which help enterprise manage their certificates across a large volume of devices using disruptive technologies.


Kindly brief us about the company, its specialization and the services it offers?


DigiCert is the world’s leading provider of TLS/SSL certificates for website security (think the padlock); PKI (public key infrastructure) and digital certificates for enterprise identity, authentication, integrity and encryption (VPN, secure email, enterprise mobility management, WiFi authentication, document signing, strong web authentication, IoT, smart card login), and related identity and authentication solutions. As an example of our global strength, 89% of the Fortune 500 and 97 of the world’s top 100 banks use us. DigiCert secures more than 28 billion web connections every day.


What makes DigiCert different from many other competitors?

No competitor can match our global reach, industry-leading customer support, modern technology infrastructure, or our level of expertise, as we are involved in creating internet security standards around the world. We offer the best technology globally, paired with local support and understanding. We have more than 12 offices around the world and offer support in dozens of languages, and our certificate management platforms are available in about a dozen languages. DigiCert offers a comprehensive suite of certificate products and certificate management platforms to address the needs of businesses of any size, and our platforms are built on APIs for easy integration into enterprise systems and popular development platforms. We offer specialized services as well, such as European Union trusted services for web authentication, TLS, digital signing and much more.


How are you looking to expand in Indian market?

We are working with our in-country technology partners, each of which have strong roots in India, to support their growth and offer our industry-leading solutions to the Indian market. Our support goes beyond just offering products: it also involves partnering to help market our solutions and build awareness among companies and their IT teams.


What’s your growth plans for the next 12 months?

Our market research analysis shows that Southeast Asia has huge potential for growth and DigiCert has signed a few strategic partners in Southeast Asia. The team will be investing and working closely with the partners to grow our business and take market share. We’re also currently finalizing in partnering with one of the largest cloud distributors globally and both teams have already started strategically planning on how to expand our product and branding across Australia, New Zealand, Singapore and Southeast Asia.

Tell us how your company is contributing in the IoT industry and how the company is benefiting the clients?

DigiCert is a leader in IoT security, providing highly scalable and automated PKI services for device manufacturers and companies deploying these systems. We are also involved in helping develop better security standards for the IoT and we manage PKI for several industry consortia of device manufacturers and others, having issued billions of certificates for these devices to-date. The types of devices that we secure with digital certificates include medical devices, smart televisions, smart meters in cities, USB Type-C charging devices, cable boxes, air travel — airplane-to-ground and ground-to-ground communication, payment terminals, etc.

PKI with digital certificates provide the following security benefits for IoT:

•  Device-to-device authentication

•  User-to-device authentication

•  Signing code for integrity

•  Secure boot of device

•  Secure over-the-air updates

•  Data encryption

DigiCert provides a robust platform to help companies manage their certificates across a huge volume of devices using automation. This helps them to order, install or provision, revoke and renew certificates. We support open standards like SCEP, EST and REST APIs and provide other solutions for device certificate provisioning and management.


How do you see the industry in the future ahead?

The IT industry is growing, as is the attack surface, with the exponential expansion of devices connected to the Internet (IoT). Likewise, agile development and expanded connectivity means that companies need to adopt a Secure by Design and Zero Trust mindset. No longer is there a definable perimeter to protect networks and data. Companies need to authenticate and encrypt every connection, application and device. The best way to do this in an interoperable way is to use digital certificates and good PKI implementations.

DigiCert helps our customers outsource the tremendous costs and skillsets required to manage compliance, data centers, and other hardware and software needed to run a trustworthy PKI and digital certificate infrastructure of their own. Companies can trust the world leader to ensure trust for their connected properties so that they can focus on what they do best. The use of PKI for the average business is exploding and our cloud-based platforms companies simplify managing all of this and doing it the right way to ensure good security.