Infogain: Propelling Frontiers for Sustainable Business Acceleration via Digital Transformation

Infogain is a Silicon Valley-headquartered company with software platform engineering and deep domain expertise in travel, retail, insurance, and high technology. The company accelerates the delivery of digital customer engagement systems using digital technologies such as cloud, microservices, robotic process automation, and artificial intelligence to its clients.

Infogain’s unique engagement approach of “Listen-Curate-Deliver” helps to accelerate the innovation journey of 5 of the world’s largest 50 companies and 24 of the Fortune 500 companies, with several relationships of over 10 years. This helps the company to deliver positive business outcomes using rapid prototyping and a solid foundation of DevOps-based software platform engineering that ensure high-quality and on-time delivery.

Infogain has 3,500 global employees across the US, UK, Singapore, Middle East, and India with a strong focus on client value creation, delivery excellence, and innovation.

 

Mission to Innovate and Drive New Value for Organizations

Infogain Mission is ‘ALIVE’. This constitutes the important aspects like being:

1. Agile- Flexible & fast

2. Large- Large teams, large customers & large deals

3. Innovate- Think differently

4. Visualize- Visualising our tomorrow today

5. Execute- Get it done, In time

Infogain aims to transform into a strong mid-tier company providing innovative technology solutions in the digital transformation space. This is backed by a strong focus on:

1. Creating client value in order to enable enterprises become high-performance businesses.

2. Growing together — openness, collaboration, and empathy provides a foundation for personal growth and professional growth.

3. Delivering excellence — work as a team to deliver outstanding quality of work to the clients, shareholders, and colleagues.

4. Innovate — challenge conventional wisdom, take risks and speak out for continuous innovation.

The company delivers business outcomes to enterprises based on the five pillars of Cost Reduction, Innovation, Risk Reduction, Revenue Generation and Speed to Value.

 

Ingenious Brand of Leaders

 Infogain has benefitted from a superior leadership team with decades of experience in the industry. The team comprises of:

 

Kapil Nanda, Founder, and Chairman Emeritus

Infogain Corporation was founded by Kapil Nanda in 1990. Prior to starting Infogain, Kapil was working at Intel where, he was instrumental in Intel’s transition to the microprocessor technology and worked with Bill Gates, one of Intel’s first clients and founder of Microsoft. Kapil holds a bachelor’s degree in engineering from Punjab University, India; a master’s degree from the University of Kansas and an MBA from the University of Southern California.

 

Sunil Bhatia, Chief Executive Officer

Sunil is a visionary and leader with a chief goal of establishing Infogain as a leader in the Digital Transformation space. As CEO, he creates value for stakeholders and nurtures relationships with clients and investors. Previously CEO and Managing Director of Blue Star Infotech, Sunil has over 25 years of experience in senior executive positions with IBM, Accenture and Tech Mahindra in the US and Asia. In addition to the completion of executive programs from Wharton and INSEAD, Sunil holds an MBA from Mumbai University.

 

Ayan Mukerji, Chief Operating Officer

Serving as President and Chief Operations Officer, Ayan supports and executes on Infogain’s vision of “engineering business outcomes.” Worked previously with Wipro, he brings nearly a decade of senior executive leadership experience to Infogain. Most recently, he served as President & Board Member at Zinnov where he consulted with Fortune 500 companies and Top 20 global system integrators. He helped them to understand the impact of digitalization for their customers, competition and their organizational strategy for Product Engineering and IoT. Ayan is a graduate of the Indian Institute of Management (IIM), Calcutta and Indian Institute of Technology (IIT). He serves on various boards in Silicon Valley.

 

Nishith Mathur, Chief Solutions Officer

As Chief Solutions Officer for Infogain, Nishith leads Infogain’s service offerings, solutions and pre-sales organizations. He has extensive experience in IT landscape transformations, systems integration, automation, technology package implementations, and upgrade/support. His other expertise areas include business consulting and business process reengineering.

In his previous roles, Nishith was a Partner at IBM in Silicon Valley, a Partner at Accenture and also the leader of the Hi-Tech business for Mahindra Satyam (now TechM). Nishith received an MBA from the Indian Institute of Management, Ahmedabad and a B.Tech from the Indian Institute of Technology, Delhi.

 

Redefining Brand and Corporate Identity

Infogain had announced the launch of its updated corporate brand, featuring an updated logo with a new tagline and redesigned website last year. The new tagline, “Engineering Business Outcomes” was chosen to reflect the company’s commitment to delivering clear and tangible business outcomes for its clients.

The website redesign and messaging further showcase that the company, founded 28 years ago, delivers business agility through robust software engineering combined with deep domain expertise in technology. Also, with an eye toward company’s digital future, Infogain remains unique in driving customer success through domain-based software platform engineering using technologies like artificial intelligence (AI/ML), cloud, microservices, and mobility.

 

Creating Roadmap for Digitally Sound Space

At Infogain “digital transformation,” means business model transformation. Infogain delivers a competitive and digital framework for a scalable, sustainable business that is continuously optimized. This involves a complete digital transformation roadmap for business modernization and implementation of digital technologies.

Infogain understands the organization’s push toward the Digital Enterprise. With it’s Big Data, Mobility, Robotic Process Automation (RPA) and cloud service offerings, the company helps accelerate the delivery of high-value digital solutions. Infogain has done significant investments in building engineering capabilities and, alliances and its RPA practice has already helped organizations optimize their current manual processes and create a roadmap for Intelligent Automation.

“Technologies like Cloud Computing/IoT/ Big Data Analytics/Artificial Intelligence/ Deep Learning/ Machine Learning/ Computer Vision/ Automation/Robotics are transforming our lives today in ways more than we can imagine. AI is currently going through a deep of research as well so that its use and potential can be fully tapped. Simply put, ‘Internet of Things’ is a concept of connecting any device which has an on and off switch to the internet, and in addition, if it has also been allocated an IP, Sunil said.

He further cites McKinsey report which expects by 2030, there will be close to 600 million people who will reside in Indian cities. This will require huge infrastructure to support the ever-expanding urban population, through the smart city projects. It is also estimated that there will be a need for investment worth US$ 1.2 trillion as capital expenditure in cities in the next 20 years, required to meet the expectation of the ambitious plan.

 

Challenges Pushing Innovation-Evolution Graph

Sunil believes today all deals are about innovation, understanding of technologies. The company is focused on engineering business outcomes that include being engineering-oriented, designing and creating new systems, applications, and technologies for its clients to produce compelling outcomes — increasing revenues, reducing cost and timelines, improving client satisfaction, etc.

One of the challenges according to him is the need to recognize its clients’ readiness — both from a system standpoint as well as user adoption and processes — to adopt leading-edge technologies. Then only the recognition of the tools and solutions will enable the focus on business outcomes and produce the desired results without too big a risk or support cost.

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