How has Automation Technology Changed Things for Better?

With the advent of technology, we have seen a number of advancements in every sector possible. With every innovation that has made its way, our life has gotten a lot easier and convenient. Today, we rely so much on automation that it is practically impossible to think of living life without automated applications. Be it in the form of the self-parking car system, smart lighting system, automated doors and windows to automatic garage systems, we have seen it all. All these are just a few of the numerous automated applications.

The reason why automation is garnering attention from every corner of the world is because of the rapid reduction in human intervention. All the tasks are either accomplished with no human intervention (fully automated) or require minimal human intervention (semi-automated). No matter what type it is out of the two, the crux is – human intervention is reduced. The aim is crystal clear – making tasks easier and efficient.

Use of automation in workplaces

Not many realize this, but all of us use automation on a daily basis. Needless to say, organizations and workplaces make extensive use of automation. Here are some areas where we find extensive use of automation in workplaces.

• Chatbots – Almost all the organizations that have an online presence rely on chatbots to increase the user experience. Organizations know that it is not possible to have someone address the issues of the customers round the clock. This is why they believe that there cannot be a better option than chatbots to get done with the tasks. Most of the customers have similar issues that bother them. The bot is programmed on those issues which are faced by a majority. When a customer expresses his or her concern over those common issues, the chatbot comes up with a programmed solution.

• Hiring – Organizations know how hectic the process of hiring can get. This is mainly because of the high number of resumes received. This is where the companies can make use of automated technology to sift through resumes in order to find the best fit for the role.

• Marketing – Automated email marketing is yet another area that is helping organizations evolve and grow. Companies use this technique to send out newsletters or marketing campaigns automatically to reach new or existing customers. Many companies also deploy automated software to send follow emails. All this, when done automatically, reduces the efforts, time and workload when compared to these tasks being done manually.

How Does Automation Technology Work?

Though we talk about reduction in human intervention when relying on automation, the fact that remains is that designing this automation technology does require human intervention, be it in the area of designing or supervising. Automation is possible to a great extent by virtue of Artificial Intelligence, which is a replica of human intelligence. Machine Learning, an important dimension under AI forms a strong base for automation.

The AI system is trained to learn followed by predicting the tasks and outcomes. When the AI system learns and adjusts to the set parameters, it will automate the tasks required. Though designing such a system does require a considerable amount of human effort in the initial stage, the results that unfold over the course of time are phenomenal and worth it all.

Future 

Industries like that of the healthcare, military, food and agriculture, education, etc. are all using automation to carry out day-to-day activities. The future will see a lot of industries relying on automation for improved efficiency, productivity, accuracy, and flexibility.