Top 10 Chatbot Platforms for Business in 2022

Top 10 Chatbot Platforms for Business in 2022

Here are the top 10 chatbot platforms for business in 2022

A chatbot is computer software that uses artificial intelligence (AI) to have a conversation with people, either through audio or text input. Chatbots are created by programmers to realistically replicate how humans converse with one another. Chatbots are increasingly being used by businesses to engage with customers and sell their products.

AI chatbots are offering additional value to brands' digital marketing with their capacity to lead buyers through the sales funnel, keep people interested after sales, and give personality to a specific business.

Best Chatbot Platforms for Business


EBI.AI has developed its own robust conversational AI platform, which is available for free. This skilled group creates innovative AI assistants that aid individuals with a variety of tasks, such as researching recipes, booking appointments or tickets, and organizing travel plans on the fly. With AI assistants that go well beyond your average FAQ bot, EBI.AI creates new chat and voice interactions across all channels. You may create an AI helper online, and the system's first two weeks of use are free, so you can test how you like it.

2. ProProfs Chat

Connect, interact and convert with live chat software that runs 24 hours a day, 7 days a week. ProProfs Chat was created with businesses in mind who need real-time sales and service for their sites. Users can utilise the program to create unique chatbots that automate assistance, convert leads, and increase sales.

ProProfs doesn't really require coding knowledge to create chatbots. Within minutes, you may effortlessly personalise your conversation flow. Create pop-up chat invitations, personalise greetings, and include product tours. Send personalised welcomes or customized product promotions using the chatbot to engage clients in a proactive manner.

3. Chatfuel

Chatfuel is another amazing, simple-to-use platform for creating Facebook bots without programming. The platform, which was founded in 2015, provides various editing tools for you to customise your chatbots and allows you to build up chat rules on the interface.

The bot will employ natural language processing (NLP) to interpret and recognise phrases and respond to users with pre-programmed responses. A chatbot can be used as a customer service representative, an event assistant, or a personal avatar.

4. MobileMonkey

While MobileMonkey is a digital company, it engages with Chatfuel and Botsify in the chatbot space by catering to non-technical users.

While MobileMonkey is simple to use for beginners, it also offers advanced features that can be used to create complex behaviour. It can, for example, save the person's response to a query in a variable that can subsequently be used in your bot's responses.

5. Aivo

Aivo was founded in 2012 in Argentina by a group of entrepreneurs seeking a method to redefine the way businesses communicate with their customers. It is now one of the world's biggest and most successful AI chatbot networks, with offices in 9 countries and over 120 million interactions in English, Spanish, and Portuguese handled globally in 2018. Visa, LG, Uber, and General Motors are among their clientele.

6. ItsAlive

This French start-up has grown into one of the top Facebook Messenger AI chatbots. By recognising keywords in Facebook, it helps companies reduce the time it takes to respond to frequently asked inquiries by answering them directly using chatbots. When needed, you can transfer the conversation to a person, as with most AI chatbots worth their money.

7. Imperson

Imperson is a prominent provider of workplace chatbots that work with text, audio, video, augmented reality, and virtual reality on all major messaging platforms. Its full creative studio creates, hosts, and installs your bot, as well as providing an extensive analytics dashboard with real-time information to help you optimise performance. They also keep track of your chatbot's performance and adjust it as needed based on user behaviour.

8. Pandorabots

Pandorabots is among the world's largest and oldest chatbot hosting platforms, with over 300,000 chatbots established on the site, including the well-known Mitsuku chatbot. Pandorabots' cloud-based services are used by developers and corporations, including Fortune 500 companies and global brands, to create conversational interfaces for programs, and the Mitsuku codebase may be licenced and included in other chatbot apps.

9. Bold360

Bold360 leverages AI to assist agents to be more efficient and deliver seamless conversions from bots to operators as the industry's most deeply integrated agent and bot service. It developed and patented its own NLP technology to assist brands in developing chatbots that can grasp their consumers' intent without the use of keywords. Its conversational AI can decipher the complex language, recall the context of a conversation, and respond to clients in a natural way.

10. Meya AI

Meya AI helps you create smart bots, or "cognitive apps," without getting stuck on the fundamentals. Its cognitive framework includes everything you'll need to create an AI bot and allows you to create, host, and train your cognitive application/AI bot all in one location.

It works perfectly with third-party apps and allows you to simply grow your bots to take advantage of the most popular features.

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