Chatbots

How Top 7 Banks Use Chatbots to Enhance Customer Experience

Consumers of information range from the end consumers of the bank to the CxOs in the financial services sector. Looking at chatbots as the new age contact center executives, banks have now started to transform to ‘conversational banking’ while minimizing

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Why are Bots Becoming the Front Face of Banks?

Capitalizing on technology for customer experience, starting by mapping the vision of clients and matching it with their knowledge to make personalized products and services in real time, is what the Fintech movement is all about. Companies like Amazon, Netflix,

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How to Incorporate Bots into Your Digital Marketing Strategy

Wikipedia describes bot as a software application that runs automated tasks over the internet. But, the bots have since then come a long way and now carry out countless tasks for multiple industries ranging from engineering to healthcare. Whether or

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Predictions for Chatbots in 2018

With 80% of engagement, chatbot is now eyeing for a perfect score of 100 for the number of companies adopting the technology. Chatbot has revolutionised the customer experience with a personalised touch. Whatsapp is planning to adopt chatbots very soon.

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Love, Sex and Bots: How AI will Find Your Perfect Match

Sex and relationships are one of the least discussed topics in our lives. Everyone wants it but no one wants to talk about it. However, no matter how deep you want to hide your secrets and fantasies, Google knows it.

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Why Chatbots are the Future of Conversational Intelligence

Hundreds of startups and technology giants put in significant investments in artificial intelligence based products last year. Talking in particular about chatbots, there have been some that have been regarded as something more than a fad and expected to have

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