Chatbots

Top 8 Best Practices to Ensure Bot Security

Bots have become the hottest trend in digital technology. Various types of bots are enhancing various business operations. Progressions in messaging platforms and conversational channels are rapidly expanding chatbot development scales. Numerous industries over the globe like healthcare, CPG, banking,

Read More

Win at Customer Service with Intuitive Customer Support Chatbots

COVID-19 has upended almost all businesses, and one of the worst-hit sectors is customer service.  On the one hand, anxious and emotionally-charged customers are calling companies night-and-day to make travel cancellations, ask for refunds, inquire about bill payment extensions, and

Read More

Future of Customer Interaction: 10 Most Innovative Chatbots in the World

Changing customer needs and rising technological possibilities contributing to the growth of chatbots. The hype around Chatbots, AI-powered customer service software, is relentlessly gaining rapid momentum across the corporate world. These computer programs enabled by artificial intelligence simulate interactions with

Read More

How are Chatbots fighting COVID-19 caused Mental Health Illness?

Now Chatbots are essaying the role of a Therapist to deal with Mental Health Issues due to COVID-19 The morbid coronavirus has introduced the world to a new set of challenges. Every day there are hundreds of thousands of new

Read More

4 Ways To Transform The Automotive Industry With AI-Powered Chatbots

Artificial intelligence has become a part of our lives in more ways than one. Several industries today rely on AI-powered chatbots to handle their customer support by providing 24/7 query resolution to customers. The automotive industry is no different. More

Read More

Datasets Used for Training Chatbots of Coronavirus

Artificial intelligence researchers are creating data to prepare coronavirus chatbots. The researchers tried numerous AI models on conversations about the coronavirus among doctors and patients with the objective of making “significant medical dialogue” about COVID-19 with the chatbot. A preprint

Read More

Enhancing Customer Experience and Satisfaction with Conversational AI

Conversational AI refers to a form of technology that creates speech-based assistants and enables greater engagement and interaction with customers at scale across platforms. It has the potential to unlock concealed value within an organization at large. Leveraging Conversational AI

Read More

AI-Enabled VideoBot Answers COVID-19 Queries with Multilingual Voice and Text

In the time of crisis, Artificial Intelligence is playing a crucial role than ever before. From diagnosing health risks to delivering services and drug discovery to combat the COVID-19 pandemic, AI is delivering its capabilities to alleviate the crisis. As

Read More

How to Create Your First Chatbot Using IBM Watson in 30 Minutes

In this article, we will explore how to create a Chatbot using IBM Watson assistant. Before that let’s understand what actually is a chatbot.   What is a Chatbot? First, let us divide the word “chatbot” into two, so we

Read More

Exploring the Abilities of Conversational AI and Its Technology Components

Today, advances in automation, artificial intelligence (AI) and natural language processing (NLP) make it possible to design cost-efficient digital experiences. Now, where information can be purposeful, simple, and natural, customer conversations with organizations increasingly resemble conversations with employees in-person. According

Read More