British Airways Employs AI Technology for Better Air Travel Experiences

by June 17, 2019 0 comments

In the present time, technology served with airline facilities seems disappointing to customers. Talking about airline apps we can say they have limited reach in what they can do. On the other hand, information broadcast about delays and disruptions haven’t got better with the emergence of technology.

These issues make it more interesting to know the aviation industry is planning to hone their AI feature with growing technology. It will change the role of airlines in how people travel across the world in times ahead. The advancements may lead us towards smoother operations, reduction in delays and more user-friendly customer experience. Budding entrepreneurs are pushing forward their innovation towards the improvement of airline facilities.

However, 80 data scientists are working for British Airways to find out solutions to these issues. Parent company International Airline Group has initiated an accelerator program named as Hangar 51.


Features of Hangar 51:

•  Successful applicants will spend approximately 70 days working with British Airways staff in order to develop ideas and test products.

•  The program could represent an extraordinary opportunity for the right startups who want to build their product and analyze its functioning practically.


The officials said that airline is hoping that AI will change tracking and predicting delays before they happen. It can streamline the movement of cargo and bags and reduce lines. Also, future applications will aim at waste management and loyalty programs.

The team at airlines collaborating with data scientists is already working on ML algorithms for proper arrangements of fresh food, reducing waste and ensuring passenger comfort.

Moreover, many of these technological works are still at a very early stage as it takes time to develop and can’t be built overnight.

Despite all the infancy advancements, it’s a relief that the authorities are looking into the matter to offer a win-win situation for all those involved.

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