The advent of AI-based chatbots has introduced a hot term in the tech-driven world known as bot traffic. It does not only have any negative connotation in computer systems, but it is neutral— depending on the purpose of a bot. There are multiple steps in identifying bot traffic as well as in preventing bot traffic efficiently and effectively. On one hand, bots can be beneficial to companies such as Siri or Alexa while on the other hand, some malicious bots can perform a new form of cyberattacks such as credential stuffing, unauthorized web crawlers, DDoS attacks, and many more. Thus, companies need to look for malicious bots for effective management of bot traffic. Let's explore some of the essential steps to identify and prevent malicious bot traffic for the welfare of an organization.
There are different kinds of web bot traffic for organizations to know— good bots such as search engine bots, partner bots, and vendor bots; commercial bots include aggregator bots, price comparison bots, copyright bots, and finally bad bots like web scraping bots, credential stuffing bots, spam bots, ad fraud bots, Denial of Service (DoS) bots, as well as card fraud bots.