We are in an era of remarkable medical innovation, marked by advancements such as precision oncology and 3D-printed organs. However, the healthcare system faces inefficiencies, administrative burdens, and data silos. Amid these challenges, agentic AI is emerging as a transformative force.
In this episode of the Analytics Insight Podcast, host Priya Dialani speaks with Kodeeswaran Natarajan (Kodi), Indium Software's Senior Vice President of Healthcare Delivery, to discuss how agentic AI is transforming healthcare from scratch.
Indium Software has established itself as a generative AI-first digital engineering firm. "We imbue generative AI into every activity we undertake," asserts Kodi. Large language models and conversational AI platforms drive its software and product development cycles. More than 30% of Indium's employees are GenAI-trained engineers, which empowers them to provide outcome-based solutions across industries like healthcare, finance, retail, and insurance.
Indium recently bolstered its capabilities with a strategic buyout of Trivandrum-headquartered digital engineering company Experian, broadening its specialist expertise across sectors. With Indian delivery centers and global capabilities in the US, UK, and Japan, Indium remains a leader in AI-led transformation across key sectors.
With almost two decades of experience in the field of healthcare technology under his belt, Kodi's leadership mantra has just one guiding principle: patient first. "Each solution we create must ultimately enhance the quality of care, aid physicians in clinical decision-making, and enable patients to make knowledgeable decisions," he says.
For Kodi, healthcare technology means more than it does in any other industry; it matters to human health. Whether it's streamlining hospital processes or incorporating smarter decision-support systems, Indium is committed to creating solutions that minimize clinical friction and maximize patient participation.
The healthcare sector has already started adopting AI co-pilots, software that assists physicians with clinical documentation, report writing, and data management. Kodi, however, sees the future in autonomous AI agent systems that extend beyond aiding to act, decide, and step in in real time.
Co-pilots are reactive human cues that wait for them. But in healthcare, time matters," he describes. "Autonomous agents can scan patient information constantly, spot potential risks, and intervene in a timely fashion."
These agentic systems are cognitive, adaptive beings that can reason and decide within interconnected healthcare networks, hospitals, laboratories, insurers, and intermediaries. They enable data interoperability, enable personalized interaction between clinicians and patients, and allow the governance frameworks to ensure safety and compliance.
Kodi sees a future healthcare system in which agentic AI not only supports clinicians but also propels care coordination, enhances diagnostic accuracy, and optimizes operational efficiency. "We're at the inflection point," he says. "The transition from reactive co-pilots to autonomous agents will revolutionize the way we deliver care, making it faster, safer, and more personalized."
Listen to the entire discussion on the Analytics Insight Podcast to discover how Indium Software and agentic AI are mapping the future of intelligent, patient-focused healthcare.