The Indian government is reviewing replies from WhatsApp and Telegram about their username features as it considers common rules for all messaging platforms. The Ministry of Electronics and Information Technology (MeitY) wants to make sure every platform follows similar standards instead of creating separate rules for different apps.
The review started after MeitY sent notices to WhatsApp, Telegram, and Signal. Officials raised concerns that username-based messaging could help fraudsters hide their identities more easily. Authorities believe this feature may increase phishing attacks, identity theft, impersonation, and the growing number of digital arrest scams if proper safety measures are missing.
Electronics and Information Technology Secretary S Krishnan said WhatsApp sent its reply over the weekend, and the ministry is now studying it carefully. Officials will decide the next steps only after completing the review. The government has also asked other messaging platforms to explain the safety features built into their username systems.
Government officials stated that the main goal is to introduce one set of rules for every messaging platform. A common policy will help avoid different treatment for similar features and create clear standards for companies operating in India. Officials also believe uniform rules will improve online safety while supporting new technology.
WhatsApp recently introduced usernames as an optional privacy feature in some countries. The feature allows people to connect without sharing their phone numbers during new conversations. The company has explained that phone numbers will remain necessary to create and use a WhatsApp account. Usernames only provide another way to protect personal information.
Telegram has offered username-based messaging for several years, while WhatsApp has not launched the feature in India yet. Government officials have asked both companies to explain how they stop fake accounts, prevent misuse, and protect users from fraud before allowing wider use of the feature.
India could soon create one safety standard for username-based messaging across all platforms. The move may improve online privacy while reducing fraud and making digital communication more secure.
The discussion also comes as the government focuses on stronger cybersecurity across the country. Krishnan said that digital technology has created many opportunities, although it has also increased security risks. Artificial intelligence can support innovation, although criminals also use the technology to launch more advanced cyberattacks.
Government agencies are now working to improve India's cyber defenses through stronger coordination. Organizations such as CERT In, the National Cyber Coordination Centre, and the Ministry of Home Affairs already manage different cybersecurity responsibilities. Officials believe better information sharing between government agencies and private companies will help improve India's response to cyber threats.
Experts also believe clear rules will help businesses protect their official usernames and reduce the risk of fake profiles. Consumers could benefit from stronger identity checks and safer communication across different messaging platforms.
The Centre will announce its decision after reviewing all responses submitted by the messaging companies. Any new policy is expected to balance user privacy, online safety, and technological innovation while applying the same standards to every messaging platform.
Also Read: WhatsApp, Telegram Reply to MeitY Over Username Safety Concerns