Salesforce has cut around 1,000 employees amid an accelerating artificial intelligence strategy. The layoffs span marketing, product management, data analytics, and sections of its Agentforce AI unit.
The company has not issued a formal statement on the job losses. News of the restructuring surfaced after several employees posted about their exits on LinkedIn. Two former staffers also confirmed the development to Business Insider, piecing together what the company has to acknowledge publicly.
The job cuts arrive at a time of visible churn within Salesforce’s senior leadership, deepening a sense of transition across the organization.
Chief executive Marc Benioff has repeatedly argued that artificial intelligence allows the company to operate with leaner teams. In August last year, he noted that Salesforce had reduced its customer support from roughly 9,000 to around 5,000 after deploying AI tools to handle routine queries and workflows.
At the center of this strategy sits Agentforce, the company’s AI platform designed to power autonomous digital agents across products. Benioff has described the tool as foundational to Salesforce’s future, claiming thousands of customers have already adopted it to automate tasks and improve service efficiency.
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Since last December, five top company officials have announced they will leave, while six others have taken on higher roles. The exit and entry of top company officials indicate some recalibrations at the top as the company refines its position on artificial intelligence.
The workforce reduction comes even as the company raised its revenue forecast in December, driven by strong demand for its AI-related services. Earnings for the fourth quarter are set to be released later this month, and employees and investors will be eager to learn more about the company’s strategy for managing growth and restructuring amid technological changes next year.