According to the outage-tracking platform Downdetector, users in India and abroad experienced difficulties accessing platforms such as Zerodha, Groww, Canva, Shopify, Zoom, and the popular game Valorant.
The outage also temporarily knocked Downdetector offline. This further complicated users’ ability to gauge the level of service disruption.
After receiving user concerns about significant accessibility challenges, Cloudflare announced that an issue affecting the Cloudflare Dashboard and corresponding APIs was under investigation. It issued a warning stating customers might face failed requests or error messages while the problem persisted.
In the following update, the company emphasized it had ‘implemented a fix’ and was ‘monitoring the results.’ Cloudflare also mentioned that efforts to identify the root cause were still ongoing. However, the tech firm has yet to clarify the trigger behind Friday’s disruption.
Among Indian services hit particularly hard were trading platforms Zerodha and Groww. An outage took the Zerodha Kite platform temporarily offline, prompting the company to urge users to manage trades via its WhatsApp-based backup system.
Following this, an update from Zerodha confirmed, ‘You can now trade normally,’ shortly after services were restored. Additionally, Groww issued a similar statement, thanking users for their patience and attributing its disruption to ‘a global outage at Cloudflare.’
Also Read: Cloudflare Outage Sparks Fresh Calls for Full Decentralization
Friday’s outage comes two weeks after Cloudflare suffered a major global disruption that temporarily brought down multiple platforms, including X (formerly Twitter), OpenAI/ChatGPT, League of Legends, Spotify, Canva, Perplexity, Gemini, Grindr, and Letterboxd.
The latest incidents, which are only a few days apart, continue to raise questions about the vulnerability of major internet infrastructure providers and their negative impact on key digital services.
While Cloudflare is investigating its latest incident, it raises one significant question: How robust are global platforms against the risk of cascading outages caused by single points of failure?