Artificial intelligence is shifting from pilots to mainstream business activities in India. As organizations increasingly use AI to increase efficiency and lower costs, job roles centered on routine and predictable tasks are facing pressure from technology.
While AI is opening doors to new opportunities, it has also been transforming certain areas of the job market.
AI is particularly decent at processing and executing repetitive rule-based tasks efficiently and accurately. This automation also increases scalability, making recruitment for entry-level and clerical work optional for many employers.
Automation is no longer restricted to the assembly line, now disrupting the office space. Whether it is writing, providing customer support, or financial processing, machines are doing the work that was previously monitored through new hires.
The acceleration of AI adoption has increased risks around jobs that focus on execution rather than judgment. Even if these positions are not eliminated right away, the demand for such professionals have already started to weaken.
Data Entry & Back-Office Executives: Data processing, validation, and documentation of data entry is now being automated across diverse sectors.
Customer Support and Call Center Representatives: Routine queries are now handled by chatbots and voicebots, reducing the need for human support across customer service industries.
Junior Content Writers & Entry-Level Journalism Roles: Elementary articles, rewrites, and online content are all being increasingly produced through AI, reducing the need for human employment, especially in start-ups and local enterprises.
Accounting, Book-Keeping, and Payroll Personnel: Software solutions utilizing AI are making invoicing, reconciliations, and payroll faster than ever, thus affecting professionals in this sector.
Telemarketers and Sales Support Executives: Robocalls and predictive analysis have majorly replaced manual calls and are continuing to pose a threat to personnel hires across sales teams.
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Experts argue that AI is transforming jobs rather than eliminating work. Automation is still unable to fully take over the roles that require creativity, domain knowledge, and human judgment, whereas routine work is gradually disappearing.
As AI gets integrated into the different sectors in India, the main key in staying updated with evolving trends is for workers to upskill themselves. If they are not fast enough to secure a high-value position, these professionals might lose their jobs to machines in the near future.