Many people view mainframes as outdated technology, but in reality, they continue to play a vital role in industries that require speed, reliability, and unmatched processing power, such as banking, insurance, and retail. These systems have been the backbone of mission-critical operations for decades and continue to deliver incredible value. What makes the mainframe truly future-ready isn’t the technology alone, but how organizations choose to modernize and integrate it. At Ensono, we help clients see mainframes not as barriers to innovation, but as powerful platforms that can evolve alongside emerging technologies. By modernizing interfaces, integrating APIs, and connecting mainframe systems to cloud-native applications, enterprises can build a hybrid ecosystem that blends stability with agility. The objective isn’t to completely replace mainframes, but to enhance their capabilities while strategically moving certain workloads to the cloud. This approach allows organizations to maximize past investments while creating a more flexible, scalable, and innovation-driven IT environment for the future.

AI is becoming a core driver of operational efficiency. In infrastructure management, it enables predictive and autonomous operations. For example, AI-driven analytics can forecast system failures, optimize resource allocation, and detect performance anomalies before they impact business operations. At Ensono, we leverage AI to provide intelligent automation for tasks like patch management, workload balancing, and incident resolution. This frees up human teams to focus on strategic work while reducing downtime and operational costs. The real transformation lies in how AI bridges the gap between IT and business goals. It’s not just about fixing problems faster, but about delivering a resilient infrastructure that enables innovation. The organizations seeing the most success are those embedding AI into their operations as a long-term strategic capability, rather than treating it as a one-off tool. 

The biggest challenge with hybrid and multi-cloud environments is complexity. Many organizations adopt cloud services in silos, without a collective strategy for governance or workload placement. This leads to a fragmented architecture, unexpected costs, and slower decision-making processes. True agility requires a unified approach. Businesses must start with a clear understanding of which workloads belong where and create consistent policies across environments. At Ensono, we help clients design architectures that connect on-premises systems, mainframes, and multiple cloud providers seamlessly. This includes implementing robust monitoring, security, and orchestration tools. Success comes when enterprises treat hybrid cloud not just as a collection of platforms but as a single, integrated operating model designed for scalability and innovation.

Modernization brings tremendous opportunities for growth and innovation, but it also creates new security challenges. Every time a company adds a new digital tool, moves workloads to the cloud, or connects systems through APIs, it widens the potential attack surface for cyber threats. Too often, in the rush to innovate and move faster, security takes a back seat, and that’s when vulnerabilities creep in. At Ensono, we believe security must be built into the modernization journey from the very start. This “security-by-design” mindset means thinking about protection at every stage, from planning infrastructure to developing applications and even training our associates. Approaches like zero-trust architecture, real-time threat detection, and continuous compliance checks are no longer optional; they’re essential for safeguarding today’s digital ecosystems.

Our India centre is not just an execution hub, but a strategic pillar of our global IT organization. It plays a dual role – driving large-scale global delivery while also being at the forefront of innovation. On the delivery side, the India division provides us with speed, scalability, and cost efficiency, ensuring that our technology solutions reach global markets seamlessly. On the other hand, on the innovation side, it has evolved a centre of excellence to experiment with emerging technologies like AI, automation, cyber security, cloud native platforms, to name a few. 

Ensono’s India division is a cornerstone of our global IT organization. This arm acts as a bridge between global business priorities and local innovation, which enables us to provide solutions across all domains. This combination of scale and innovation makes the India division a critical engine powering the global transformation agenda. 

Building technical depth alongside leadership capability is critical. Some of the practices which have helped us to bridge the skill gap to move beyond execution into leadership are: Firstly, we are driving continuous learning and upskilling programs focused on both the existing and next-gen technologies, such as AI, cloud engineering, cyber security, and automation, ensuring our teams are future-ready. Secondly, we are creating leadership development pathways that build our talents into excellent executives and strategic partners. Our global leadership development programs equip talents with the strategic mindset, cross-cultural agility, and business acumen needed to lead transformation across geographies and functions. Thirdly, we are also partnering with educational institutions and regional bodies specific to our domain, which not only accelerates innovation but also provides our people with exposure to diverse ideas and best practices. These efforts have helped us to unlock the full potential of our talent, enabling them to lead global initiatives, not just execute them.