Organizations across the world are turning to intelligent automation not just for greater efficiency, but to power their digital transformations, enabling them to innovate better, bolster customer service and satisfaction, empower employees, and fuel revenues and profits. Embracing intelligent automation provides huge benefits with the lowest cost and least disruption, which are:
Besides this, implementing and managing intelligent automation to simplify business processes require expertise. However, adding capabilities such as text recognition from documents and harnessing speech, united with predictive analytics, transforms an organization's automated processes to intelligent processes.
According to our analysis, most companies expect the adoption of intelligent automation to be scaled and industrialized at the functional level in the next year whereas some reported that it is already there. Though, it is a bit slower at the enterprise level as a small number of companies have scaled and industrialized IA adoption. According to Analytics Insight survey report, just 16% of companies surveyed in 500 are deploying intelligent automation at scale, while many are struggling to understand its transformational potential.
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