ServicePower is a smart, AI-powered field service platform built to supercharge how companies manage their teams. It brings in-house and contracted technicians together, automates scheduling, streamlines workflows, and boosts customer satisfaction with real-time tools. This makes it a powerful, flexible solution trusted by leading enterprises across industries.
ServicePower is a world-renowned brand that specializes in the development and implementation of AI solutions for field service management, thus changing the way firms manage their large mobile workforces. Its web-based service combines sophisticated scheduling, automatic dispatching, and easy management of both permanent and temporary staff to provide quicker, more intelligent and more customer-focused solutions.
ServicePower is already a partner of several big players in the market, e.g. appliances, warranty, insurance, and utilities sectors who heavily rely on the company to integrate their CRM, ERP, and IoT systems in order to improve their daily operations. The goal of such a company is to facilitate field operations, make the whole process more effective, and ultimately, bring about a better service experience with strong, adaptable, and super smart technology.
| Legal Name | ServicePower, Inc. |
| Headquarters | McLean, Virginia, United States |
| Business Model | B2B, B2B2C |
| Founding Date | 1996 |
| No. of Employees | Approx 164 (As of 2025) |
The company offers ServicePower Scheduling & Dispatch, ServicePower Mobile, Consumer Self-Service Portal, Warranty & Claims Automation, Managed Services, ServicePower HUB, Servicer Support, and ServicePower Premier Network.
| Frank Gelbart | Chief Executive Officer |
| Sam Sippl | Chief Financial Officer |
| Brad Hawkins | Chief Product Officer |
| Marc Sprecher | Chief Revenue Office |
| Ajay Chadha | Chief Technology Officer |
| Craig Reilly | EVP, Contractor Compliance |
| Ahmed Ghorbal | SVP, Artificial Intelligence |
| Heather Mills | VP, Marketing |
| Neil Cook | VP, Global Professional Services & Support |
ServicePower earns through subscription software, managed services, usage-based pricing, maintenance, support, customization, implementation, and data-driven solutions for predictable recurring revenue.
Client Segments: Insurance companies, appliance manufacturers, utilities, and large enterprises managing field operations.
Target Companies: Insurers, warranty providers, manufacturers, and service organizations optimizing workforce, claims, and cost.
Target Geography: Global, Primarily North America and Europe
B2B2C
Client Segments: Organizations relying on hybrid field workforces, both employed and third-party contractors.
Target Companies: Companies wanting efficient AI-enabled scheduling, dispatch, and contractor credentialing.
End Consumers: Homeowners, policyholders, and product users who receive faster, more reliable, and transparent in‑home service.