Netcracker Technology provides advanced software solutions through its operation as a NEC Corporation subsidiary which serves telecommunications and cable companies worldwide. The company uses AI and cloud and automation technologies to modernize BSS/OSS systems and network systems which improves customer service and enables 5G revenue generation and drives digital transformation that transforms operators into flexible technology companies which achieve business growth.
Netcracker Technology delivers its telecommunications software and digital transformation solutions to service providers and cable operators throughout the world. The company offers essential BSS/OSS platforms together with AI-based analytics and cybersecurity solutions and cloud services which enable network modernization and customer experience enhancement and sustainable business growth.
The company operates in all main international markets with its headquarters in India because of its status as NEC Corporation's subsidiary The company enables operators to adopt digital operations while they accelerate their innovation processes and develop future services which will enhance their market position and support their sustained expansion.
| Legal Name | Netcracker Technology Corporation |
| Headquarters | Waltham, United States |
| Business Model | B2B, B2B2C |
| Founding Date | 1993 |
| No. of Employees | Above 10,000 (As of 2025) |
Netcracker delivers a cloud-native, modular portfolio covering BSS/OSS, omnichannel engagement, digital commerce, network automation, AI/GenAI analytics, API management, and secure cloud platforms, enabling telecom operators to innovate, automate operations, enhance customer experience, and drive digital growth.
| Andrew Feinberg | President & Chief Executive Officer |
| Jackie Hamilton | Chief Financial Officer |
| Frank DeTraglia | Chief Customer Officer |
| Ari Banerjee | Vice President, Strategy |
| Alexander Malikov | Vice President, Global Delivery |
| Vasily Sedunov | Vice President, Engineering |
| Ricky Boyle | Vice President, Technology Solutions |
| Himanshu Aggarwal | Vice President, Sales – Strategic Accounts |
The company generates revenue through licensing, subscriptions, strategic partnerships, and long-term digital transformation engagements across global markets.
Client Segments: Communication service providers, telecom operators, cable companies, MVNOs, and large enterprises seeking BSS/OSS, AI-driven automation, and digital transformation solutions.
Target Companies: Mobile and fixed-line telecom operators, broadband and cable providers, wholesale carriers, and enterprise service providers enabling 5G, cloud, IoT, and digital services.
Target Geography: North America, Europe, Asia-Pacifithe c, Middle East, India, and Latin America, focusing on global telecom and large-scale service provider markets.