Genpact is a global professional services company redefining how businesses operate through digital innovation, advanced analytics, and intelligent automation. Powered by its Genpact Cora platform and AI-driven solutions, the company partners with Fortune 500 enterprises to transform finance, supply chains, HR, and operations into smarter, faster, and more resilient systems.
Genpact, which started as a unit of General Electric, provides global professional services that enable digital transformation, intelligent operations, and advanced analytics across a multitude of industries including financial services, health, consumer goods, and high-tech. Genpact describes its mission to deliver measurable value through AI-led process change, efficiency in operations, and business resiliency.
Genpact excels at leveraging both the Genpact Cora platform and its long-standing experience and expertise in data and technology as transformational tools in executing enterprise operations and providing ongoing value to its clients in the global marketplace.
| Legal Name | Genpact Limited |
| Headquarters | New York, United States |
| Business Model | B2B |
| Founding Date | 1997 |
| No. of Employees | Approx 1,46,000 (As of 2024) |
The company offers finance transformation, supply chain optimization, risk management, customer experience solutions, sustainability services, AI and analytics, digital operations, consulting, automation, and the Genpact Cora platform.
| Balkrishan "BK" Kalra | President and Chief Executive Officer |
| Brian Baral | Chief of Staff to the CEO |
| Krista Bessinger | Head of Investor Relations |
| Caitlin Blewett | Chief Marketing Officer |
| Sameer Dewan | Global Business Leader, Financial Services |
| Vipin Gairola | Global Operating Officer |
| Jinsook Han | Chief Strategy, Corporate Development & Global Agentic AI Officer |
| Piyush Mehta | Chief Human Resources Officer and Country Manager, India |
| Anil Nanduru | Global Business Leader, High Tech and Manufacturing, and Consumer and Healthcare |
| Vidya Rao | Chief Information and Transformation Officer |
The company generates revenue by offering data-tech-AI and digital operations services to large enterprises globally, with innovative, outcome-based pricing models.
Client Segments: Large Enterprises, Public Sector Organizations
Target Companies: Energy Providers, Manufacturing Firms, Healthcare Systems, Financial Institutions, Logistics Enterprises
Target Geography: Global with a strong presence in North America and Asia-Pacific, and expanding across Europe, the Middle East, and Africa.