Artificial Intelligence

AI in Online Learning and EdTech Platforms

Scaling the Human Touch: How EdTech Platforms Use AI to Offer Personalized Learning

Written By : Naveen Ramu
Reviewed By : Manisha Sharma

Overview:

  • India leads global generative AI course enrollments with over 3.6 million learners in 2025.

  • Textbooks are being turned into AI-tutors through a major Google partnership with PM Publishers.

  • AI tools are helping ed-tech platforms personalise learning and close skill gaps across students and professionals.

Artificial intelligence has become an important part of education, showing how millions learn, practice, and progress worldwide. From adaptive lessons to real-time feedback, AI-powered ed-tech platforms are transforming interactive and personalized teaching, enhancing efficiency and helping educators meet various students' capabilities simultaneously.

The technology seems to understand students better than traditional education systems. AI tools help analyze students' behavior and personalize challenges instantly. This indicates a shift from normal teaching to interactive education that combines data-driven accuracy with human-guided learning values.

Also Read: How AI is Transforming Education Systems Worldwide

Global Leaders Scale Intelligent Learning Tools

Major platforms are deploying sophisticated tools to assist both students and educators. Coursera has recently rolled out an AI-driven practice tool called "Role Play," while BYJU’S has introduced its "WIZ" suite that can give feedback with utmost personalization. 

According to Patrick Supanc, Coursera’s Chief Product Officer, such advancements enable teachers to create real-life situations and to evaluate critical thinking skills on a large scale.

Adaptive Learning and Intelligent Support

Adaptive learning uses AI algorithms to personalize education by changing content, difficulty, and pace based on a student's real-time performance data.

Learners can also use Intelligent Tutoring Systems (ITS) and gain quick feedback, helpful hints, and active guidance. Together, these systems act like a human tutor and close knowledge gaps with efficacy.

Impact on Academic Performance and Efficiency

The use of AI is creating clear academic improvements among students from diverse backgrounds. Schools using AI-based early warning systems have seen a 15% reduction in dropout rates through timely support.

Additionally, the use of generative AI in administration can help save teachers nearly two hours each week by automating routine administrative work.  Experts at UNESCO emphasize that these tools must complement the human dimension of learning rather than replace it.

Analysis: Evolution Toward Intelligent Education

The current AI-integrated models represent a significant upgrade over the static, video-based platforms of the past decade. Earlier versions relied on a single-path approach, whereas 2025 systems utilize neural networks to forecast learning results and dynamically adjust difficulty. This progress makes sure students stay within the ‘optimal challenge zone’, avoiding both boredom and burnout.

Also Read: AI in Education: Real-World Applications in Schools and Universities

Conclusion

As AI continues to grow, its role in education becomes more purposeful and influential. The real value lies in how thoughtfully they support learners and help educators teach better. Intelligent education can make learning adaptive, inclusive, and engaging. The combination of AI with human insights and ethical guidance can change education and enhance learning.

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FAQS

1. How does AI personalize learning for individual students?

AI analyzes a student's performance, pace, and interests in real-time. It then adjusts the difficulty of tasks and suggests specific resources to address unique knowledge gaps effectively.

2. Can AI help teachers reduce their administrative workload?

Yes, AI automates time-consuming tasks like grading multiple-choice exams, tracking attendance, and generating lesson outlines, allowing educators to focus more on direct student mentorship and creative instruction.

3. What are the main benefits of AI-powered virtual tutors?

Virtual tutors provide 24/7 support by answering student queries instantly. They use natural language processing to explain complex concepts, offering a supportive bridge when human instructors are unavailable.

4. How does AI ensure academic integrity in online exams?

Platforms use AI-driven proctoring tools to monitor behavior via webcams. These systems detect unusual activity, such as unauthorized tab switching or eye movement patterns, to ensure a fair testing environment.

5. What are the ethical concerns regarding AI in EdTech?

The primary concerns involve data privacy, potential algorithmic bias, and over-reliance on technology. It is crucial to ensure that AI tools supplement, rather than replace, essential human-to-human interaction.

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