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There is no denying that human language is complex and diverse. Each region has its own dialects, syntax rules and slang, both verbally and in writing. The same languages these days we are trying to teach machines as everyone needs their machines to talk. Natural language processing (NLP) is a crucial artificial intelligence technology that helps resolve uncertainty in language. It complements useful numeric structure to the data for many applications such as voice technology or speech recognition. There are a growing number of NLP companies in India and globally offering a large range of solutions.
These NLP companies are making greater strides and helping in better conversational aspects. Some of the imperative applications and benefits include immediate customer service, reduction in customer service costs, improved conversion rate, enhanced end-user experience, etc. The global natural language market is expected to reach US$35.1 billion by 2026, at a CAGR of 20.3 percent during 2020-2026.
The scope of natural language processing looks promising and it will continue to escalate across various enterprise applications. Among top NLP companies, Analytics Insight have listed the 10 best NLP companies in India.
Gnani.ai is a Bangalore-based Conversational AI platform. The company uses speech technology and NLP for automation and analytics of conversations over multiple channels. Founded in 2016, Gnani.ai empowers its clients' businesses to create customer-focused Conversational AI on multiple channels. Its proprietary Speech Recognition APIs and NLP-based solutions power customer support automation for leading companies in BFSI, E-Commerce, and other sectors.
Reverie is a purpose-first company that has been building language equality on the Indian internet since 2009. The company's language technologies power diverse industries, including BFSI, education, media & entertainment, eCommerce, and the Indian government. The Reverie Language Platform delivers static and dynamic content from apps and portals in multiple languages in real-time. Its language localization domain-savvy.
It helps enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries. As an AI-First SaaS business, Vernacular.ai enhances customer experience through intelligent voice conversations. The company delivers two unique products: VIVA and VASR. VIVA helps stimulate engagement strategy and utilizes cutting-edge speech recognition and NLU technology. On the other hand, VASR enables enterprises to convert audio to text by applying powerful neural network models in an easy-to-use API.
Niki.ai, a Bengaluru-based NLP startup, builds conversational business bots that help with automating tasks like online payments and purchases. The company has pioneered the Do-It-For-Me model that is built with the most advanced proprietary conversational technology that understands and fulfils customer's needs via voice.
RaGaVeRa Indic Technologies specializes in Speech Synthesis & OCR for Indian languages. The company provides optical character recognition (OCR), including text extraction and recognition from camera captured scene and other images; text to speech syntheses such as emotional speech synthesis, online and offline handwriting recognition, automatic speech recognition (ASR) including multilingual speech, and machine translation systems.
DheeYantra, a Bangalore-based AI, machine learning and NLP platform, builds an Indian language AI/ NLP platform dhee.ai. The platform enables businesses to engage and communicate with native language speakers in their own regional language. Founded in 2017, DheeYantra has been quick in building its core platform and as of now serving some of the top-notch companies in the Indian Banking, e-commerce and education sectors.
It is a multilingual Conversational Enterprise AI Platform for omnichannel automation of customer journeys in the user's native language. The Bangalore-based company helps enterprises to automate Marketing, Lead Generation, Sales and Support in 22 languages reliably, on all digital platforms and IVR. Saarthi.ai also provides a host of agent-side apps and analytics dashboards for the holistic management of multilingual customer interactions.
Braina is an intelligent personal assistant, human language interface, automation and voice recognition software for Windows PC. Braina is a multi-use AI software that enables users to interact with their PC using voice commands in most of the dialects of the world. It also allows users to precisely change speech-to-text in more than 100 unique dialects of the world. Its artificial intelligence makes it beneficial for users to control their PC utilizing natural language commands and make life simpler.
Mihup is the new frontier in Conversational AI. Its platform gives enterprise developers the ability to create customized voice interfaces with full control over brand identity and privacy. Mihup's interaction analytics solution provides a 100 percent analysis of a call center's customer interactions to derive actionable insights to improve sales, collection and customer services. Mihup is also an enterprise-ready platform for both native cloud or edge deployments.
Supertext.ai is a Bengaluru-based NLP solution provider. The startup helps businesses to use chatbots/ conversation AI/ automation for sales, customer support, brand engagement and human resources. Supertext has built a tool to augment and automate human interactions in its own context that quickly evolved into its artificial intelligence platform – ChatClay.
