7 Must-Have Features Your Backup Provider Should Provide

August 17, 2018 0 comments

Data Backup

You would not want to imagine the kind of trouble you would be in if you lost your business data for one reason or another. In addition to making huge loses, things might be so bad that you are forced out of business. To avoid this type of headache, it is highly recommended that you look for a reputable and trustworthy data backup provider. These are expert service providers who make sure that you can access the data anytime regardless of what happens.

There are numerous options available in the market such as https://ottomatik.io/ that business persons should consider. Before making the final decision on the company to work with, make sure that it offers all of the features that are listed below.


1. Scalable Storage

It is highly advisable that you only invest in a backup company that provides enough space to hold all your data without any complications. Most importantly, the company you opt to work with should have scalable storage.

This way as your entity continues to grow, you will not have to be forced to look for another service provider because the current one will be able to handle the changes without any difficulties. This also comes in handy when you often tackle large-scale projects that may demand temporary backup of the data in use. The firm you are working with should not have a problem letting clients get additional storage on a need basis.


2. Straightforward Directory and File Backups

Always go for an organization that seeks to uncomplicate the data backup process. Where possible, it is recommended that you only work with a firm that makes it possible for you to stream file uploads instead of having to write the data on local hard drives. Customers should also have the freedom to exclude the information that they do not want to back up effortlessly.


3. Automated Backups

Choose to go for a company that offers superior automated backup services. This will give you great peace of mind because you will not have to waste a lot of time and energy trying to complete the process in a manual manner. The web service provider should take care of this backing up all your details automatically. You should be able to schedule backup depending on what you prefer and kick back letting the professionals do what they do best.


4. Around the Clock Availability

Some backup providers will go offline when you need them the most. It can be quite frustrating, the reason you need to work with professionals who are always on call regardless of the time of day or night. This way, should you be unfortunate enough to lose data, you can start the recovery process immediately without any delays.

This will allow your business to get back on its feet within no time. It is safe to work closely with a company that allows you to know what is happening in real time. It will help you avoid surprises in the future because you can identify when the backup process is successful and when it fails.


5. Top-Notch Security

Backup security is something that is non-negotiable. The company backing up your business data must guarantee top-grade security before you enter into any contract with them. It must employ robust safety measures to make sure that no data goes into the wrong hands.


6. 24/7 Support 

Naturally, you may have some questions or concerns you want to forward to the backup service provider. It would be best to partner with a company that is always ready to listen to your concerns offering practical solutions all the time. Ideally, the organization should have different communication platforms so that customers can pick the one that they are most comfortable with.


7. Great Customer Reviews

It is important to look at what other clients have to say before you choose a data backup company. If many people are satisfied with the services on offer, it could mean that they will also impress you. However, if there are bad reviews left, right, and center, you are better off keeping away or approaching the particular firm with a lot of caution. To be on the safe side, you can even start with a short-term contract to gauge how things will be before moving ahead to seal long-term deals to avoid any regrets.



In the long-run, your main priority when searching for a backup firm is to get a company that offers quality services that suit your business needs exceptionally well. The firm should offer speedy, cost-effective, and flexible data backup, storage, and recovery solutions that will benefit your entity. We trust that the seven points raised in the article will assist you in identifying the ideal company that will tend to your data well

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