Zendesk is a comprehensive customer service platform that offers a suite of tools designed to automate and enhance customer interactions.
Freshdesk features an AI-driven chatbot named Freddy, which can resolve customer queries, provide instant responses, and even assist in ticket routing.
Intercom is a customer messaging platform that leverages automation to provide personalized customer support.
HubSpot Service Hub is part of the HubSpot CRM platform and offers a range of tools to automate customer service.
Drift is a conversational marketing and sales platform that uses AI to automate customer interactions.