AI Takes Flight: Transforming Travel Experience

Rachana Saha

United Airlines used AI tool ConnectionSaver to ensure on-time departure for connecting passengers, avoiding rebooking.

Airlines like Alaska and American are leveraging AI for cost reduction and operational streamlining.

Alaska Airlines' AI-based flight planning saves fuel and time, optimizing routes efficiently.

Generative AI enhances customer service by providing specific and timely updates to passengers.

AI streamlines email management for airlines, prioritizing and summarizing customer inquiries effectively.

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