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The online casino industry has blossomed over the course of the last two decades, with many gamblers now preferring to use their websites rather than heading out to a brick-and-mortar casino. To maintain their popularity, however – and to try and attract new customers to their site instead of others – online casinos do not rest on their laurels, but strive to continually introduce new innovations to keep gamblers interested. Here are five interesting ways the online casino industry continues to innovate to stay ahead of the game.
Since Bitcoin was first launched in 2009, cryptocurrency has become a household name, and while it has had its problems over the years, more and more industries are continuing to embrace it. Online casinos are a part of this rise, with some sites introducing cryptocurrency as one of their payment methods – and some online casinos even choosing to use cryptocurrency alone. Known as Crypto or Bitcoin casinos, these sites have become increasingly popular. If you would like to use them, or if you are already playing at these crypto casinos, be sure to stay abreast of the latest Bitcoin casino reviews to find the most reputable online establishments offering Bitcoin gambling.
With people becoming increasingly dependent on their phones for everything from checking emails to making TikTok videos, it's not surprising that mobile casinos were launched to make the most of this growing trend. When players sign up and join a mobile casino, they are given the freedom to play wherever they want, whenever they want – from the bus to their sofa to their desk at work, where they can have a quick gamble during their lunch break. Many popular online slot games have been developed to be mobile-friendly, so they look just as good on a smaller screen, and are just as easy to play as they would be on a laptop or computer.
In the early days of the online casino industry, there weren't many games to choose from. Over the course of the past 20 years, however, the selection has broadened immeasurably, so that these days you can now find literally thousands of different games to choose from, of many different types – from online versions of traditional fruit slots, through to television and movie-themed slots, live table games, bingo, slingo, and online scratch cards.
Online casinos continually make an effort to develop their playing experience, and that extends to giving their clientele the chance to partake in real-life casino thrills – from the comfort of their own homes. This is where live table games come in, led by real live dealers dressed in crisp uniforms, who lead the games via live streaming video. This immersive and interactive atmosphere has unsurprisingly proven very popular with players, and more and more online casinos now offer them as part of their library of games.
The widespread use of AI in the online casino industry these days has led to a marked improvement in customer service. From automated chatbots on hand 24 hours a day to answer questions and address problems, to personalised emails and offers sent via apps, artificial intelligence has helped the online casino world to dramatically improve its standards of customer service.
