MakeMyTrip Adopts ChatGPT-like Generative AI, Teams with Microsoft

IndustryTrends

MakeMyTrip is introducing voice-assisted booking in Indian languages.

The feature has been embedded into the landing page of the platform and has to be activated before use.

For this, MakeMyTrip is adopting ChatGPT-like generative AI, for which it has collaborated with Microsoft.

This new, in-platform tech stack will converse with the user to offer personalized travel recommendations based on their preferences.

This tech stack will be powered by Microsoft Azure OpenAI Service and Azure Cognitive Services. 

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