Archive

OTA Insight: Transforming Hospitality Industry with Data-Driven Intelligence

Customer satisfaction and happiness is at the core of the hospitality industry. The industry witnesses very high expectations from its customers, demanding a rich and personalized experience every time they travel. In an exclusive interaction with Analytics Insight, Adriaan Coppens,

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Facebook in Dilemma: Let’s Understand from The Beginning

Facebook and Cambridge Analytica have created the biggest headline this month with stories and statements that indicate the social networking giant was duped by researchers, who reportedly gained access to the data of more than 50 million Facebook users. The

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How Top 7 Banks Use Chatbots to Enhance Customer Experience

Consumers of information range from the end consumers of the bank to the CxOs in the financial services sector. Looking at chatbots as the new age contact center executives, banks have now started to transform to ‘conversational banking’ while minimizing

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MathWorks To Host Premier Multi-City Research and Engineering Conference

Bangalore, India – March 21, 2018 – MathWorks, a leading developer of mathematical computing software for engineers and scientists has announced to host MATLAB EXPO 2018, one of India’s premier events for research and engineering communities. The event will be

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Have you Ever Come Across the Term Dark Data?

Are you among those who still try to wrap their minds around the volumes of Big Data being left unattended in their systems? If so, this might help improve offers and personalization but at the same time, we might have

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Intranet Trends to Look Out for in 2018

Workplaces are no longer physical spaces occupied by employees. Organizations now are advancing towards ‘Digital Workplaces’ – this allows employees to connect more easily to each other across vast geographic locations, something that allows them to work remotely. ‘Digital Workplace’

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Ways to Use Business Intelligence to Extract More from It

Business Intelligence (BI) is a set of tools, applications, and software that converge to analyze information gathered and organize it as per requirements in order to aid in the decision-making process. Being an integral part of every other business enterprise

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CustomerSuccessBox raises $1mn led by pi Ventures

From Left to Right: Amritpal Singh CTO & Co-Founder, Puneet Kataria CEO & Founder, Mandeep Singh Designer, Nitish Thakur Software Developer   Bengaluru, March 19, 2018 – CustomerSuccessBox, an ‘Actionable’ Customer Success Platform for B2B SaaS (Software as-a-Service) companies, has raised $1mn

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5 Ways Big Data is Transforming Artificial Intelligence

One of the recent cover stories of ‘The Economist’ emphasized on the importance that data has been gaining, stating “the world’s most valuable resource is no longer oil, but data.” Machine learning, which is bringing about the most dramatic advancements

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The Age of Analytics: Competing in Data-Driven World for Economic Development

Analytics is a multi-faced field that uses expertise such as computer science, machine learning, statistical learning, and information technology to derive value from a large volume of data. As a result, leading companies use analytics as part of their competitive

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